Problems with N810 Presence

[Majorly]

Hey, I recently got a Nokia N810 and I set my wi-fi connection to search my work network and found the public network and can connect and browse the internet, I even installed and got Skype working. I was able to chat and send voice between my laptop and my N810 and between my N810 and my older N800. The problem I am having is the presence icon (even though it says I am connected to the network) keeps flashing between green/online and red with backslash/offline and Google Talk won't work. It doesn't recognize me as being "online". This happens with both my N810 and my N800. Is this a common problem with Google or is there another issue I need to clear up before I can connect my two Nokia N800 and N810 devices and produce internet video calls with Google Talk? Please let me know.

Thanks

[sachin007]

Check your account settings. If everything is correct then check your device time and location. It happened to me once as the time and location were wrong and it used to say servers ssl settings expired.

[Majorly]

Thanks for your reply and advice. I did that and found that, despite my setting things up correctly it had set my home city to London not Salt Lake (well the closest is Denver), but the date and time were correct. I made those changes and tried it again with no success. I even disconnected to the internet connection and re-connected and tried, as well as rebooted the device and re-connected to see if that would help. All with NO success. Any other ideas or things I can try?

[Majorly]

I just called Nokia, and they said that the Google Talk that comes on the device does not support video calls, but because it's a 3rd party application, they could not suggest any applications to download and use. Is this correct? If so, do you know of any applications?

[Moonshine]

I just called Nokia, and they said that the Google Talk that comes on the device does not support video calls, but because it's a 3rd party application, they could not suggest any applications to download and use. Is this correct? If so, do you know of any applications?

GTalk can do video calls between two tablets, just not between a tablet and a PC. (Until Google updates their PC software.) For a video call between a tablet and a Windows PC you would have to use Gizmo or SIP (with a SIP client like Eyebeam on the PC) at this point.

[Majorly]

Thanks for confirming this fact that Nokia denied. And I am trying to do video between 2 tablets, I have a N800 and I just got a N810 (for the keyboard). It looked like people were using Google Talk on the N800 device and they did not mention that they had to download and install any other 3rd party software. But do you have any idea what my problem might be in connecting to Google? I signed up this morning with a new Google Gmail account and can login on my desktop PC using Google Talk using that account. I have verified the email address and password on the device, but it still keeps flashing between on and off and telling me "unable to connect to one or more accounts". Any help would be great. Thanks.

[sachin007]

Go to control panel- accounts and check the setting on the gtalk account. If everything is right then just delete the previous account and set up a new account.
Just give your email and password. You dont need to input anything else. If that doesnt work..... since you say that this is a new account.... go ahead and create another google account and try the whole thing agian. It should work

[Majorly]

-k- I re-tried my connection settings. And then I deleted the account, and recreated a brand new account. But it seems neither of that worked. I'm still getting the same problem. Now, the web page it took me to to create my GTalk account asked for a current email address, and I used my yahoo.com account. Do I login using MyEmail@yahoo.com, or is it MyEmail@gmail.com? I tried both and they do not seem to work. I'm really beginning to hate this thing.

[Majorly]

Hey thanks all for you're help. I finally got it working using Jabber. I deleted my google account settings, and created a Jabber account. And it was great to see the presence icon flash and then stay solid. I created one for the other device and then played around with it until I got the chat working perfectly. Once that was working, I tried an internet call and it was sweet success. Thanks again guys for your advice and proof that Nokia was wrong.

[anidel]

Actually I think is a Presence problem as I too am experiencing that problem (sometimes it gets disconnected from Gtalk and keeps trying forever (draining the battery too).
It gets stuck somewhere and doesn't connect unless you force it to connect (i.e. by explicitly telling it to go on-line or away).

[Majorly]

Alright, I found out the real problem. It worked at home but not at work. Then we picked up a wireless router with a Sprint broadband laptop card to give us wireless access to the cell network, and that worked too. After talking to the networking guys, my work's wireless controller was blocking the ports we needed to connect to the accounts, which would explain why we could connect to the internet and Skype, but not Google or Jabber. Thanks for all your posts. advice, and help.

[hillsdalebob]

Alright, I found out the real problem. It worked at home but not at work. Then we picked up a wireless router with a Sprint broadband laptop card to give us wireless access to the cell network, and that worked too. After talking to the networking guys, my work's wireless controller was blocking the ports we needed to connect to the accounts, which would explain why we could connect to the internet and Skype, but not Google or Jabber. Thanks for all your posts. advice, and help.

I have had the exact same problem several times in Europe - I can get the internet to connect, but presence stays red. When presence doesn't work I usually just manually start up Gizmo. Sometimes it will connect even though presence isn't working. If Gizmo connects I am good to go. If Gizmo won't connect - I find another internet connection.

[Nelson L. Squeeko]

I have the same problem with the flashing green to red. In my case while the tablet still says I'm connected to a network, I can't load any webpages. My only solve is to disconnect and reconnect to the network, and usually it works. If it stays in the "limbo" state, it drains my battery.

One thing I did to sort of fix the problem was set the timeout on a LAN when inactive to 10 minutes, and for the tablet to search for an internet connection every 5 minutes. So if I'm away from the tablet and it connection gets messed, it will disconnect and reconnect, usually fixing the problem.