what a bad upgrade experience

[mikelouisaaron]

Hey- first post here.
So, i've had my N810 for 2 days now.
Didn't want to customize it too much because of the update.
I, like many others, had such a hard time just getting to the server with the update-
I tried the internet tablet software upgrade path as well.
What a bad design: you have to have your N810 plugged into the computer in order to even download the upgrade. It took 2 hours to download the file, which was more battery life than i had... so the N810 shut off, and the download stopped.
So now i'm back to (the 4th time) charging my N810 fully so that i can connect again and try to get the software (i'm on a bonded T1 connection at work).

there has got to be a better way... i'm so disappointed.

[mdarnton]

Hey, at least you're having an upgrade experience. Which is more than I'm getting.

I'm trying, but Nokia doesn't provide any link to the updater wizard software they say I need in the #1 step in their instructions, their support search sucks, so I can't find it there, and when I tried to do a support query through their online form, it crashed and told me they were doing "scheduled maintenance". . . . at 9:20PM????? But the form didn't have a drop-down item for N810 in their list of devices, anyway. What a terrible company! I think I like them until every time I try to find something on their website.

Oh well, tomorrow's another day. . .

[amigokin]

Hey- first post here.
So, i've had my N810 for 2 days now.
Didn't want to customize it too much because of the update.
I, like many others, had such a hard time just getting to the server with the update-
I tried the internet tablet software upgrade path as well.
What a bad design: you have to have your N810 plugged into the computer in order to even download the upgrade. It took 2 hours to download the file, which was more battery life than i had... so the N810 shut off, and the download stopped.
So now i'm back to (the 4th time) charging my N810 fully so that i can connect again and try to get the software (i'm on a bonded T1 connection at work).

there has got to be a better way... i'm so disappointed.

You can try to download the update from an alternative source of you can just plug the tablet to the wall once it starts to download.

[jbrax]

You can try to download the update from an alternative source of you can just plug the tablet to the wall once it starts to download.

If you know an alternative source please tell us the URI :confused:

[jbrax]

If anyone has managed to download RX-44_2008SE_2.2007.50-2_PR_COMBINED_MR0_ARM.bin please post a torrent or the whole file to rapidshare. Nokia seem to be so poor company that they can't even build a decent server that could handle some download.

[GeneralAntilles]

If you know an alternative source please tell us the URI :confused:

Here's a mirror (http://www.abailard.com/Nokia/N810_OS2008_OFFICIAL.zip).

[jbrax]

Found the alternative downloads for N800 and N810: http://www.maemopeople.org/index.php/piega/2007/12/19/torrent_for_n800_firmware

[ChodaBoy]

No offense to anyone here, but I believe the worst upgrade experience I have had was the Maintenance Release for my Palm Treo 700p. My phone still does not work correctly six months later.

[sevo]

The worst upgrade experience may be my Logitech Harmony remote control - every time I want to edit it, a 40MB download is forced down my throat at a speed against which Nokia still was turbocharged on the first day of the OS2008 release, followed by a installation process that eats up all CPU for minutes.

And so far none of these "updates" has ever fixed a bug or added a feature - on the contrary, since I bought that thing, two features which I frequently used did get removed or got handling "improvements" that made them entirely useless, and the software is constantly getting slower, more bloated and less usable.

[rdcinhou]

With the current download speed problems from the servers, the best bet is to d/l to your PC and then in the Upgrade Wizard point to the downloaded filename.

Once the .bin file was on my PC the upgrade worked very quickly.

Side benefit: in case you need to re-flash the N800 (after tinkering around under the hood!), you already have the file.

[Holmwood]

What worked for me plus my own brief negative comments on upgrading, and a "cheers" to the community here.

With the current download speed problems from the servers, the best bet is to d/l to your PC and then in the Upgrade Wizard point to the downloaded filename.

This is excellent advice. The problem of course, is where do you get the .bin file from?

The Canadian upgrade links are all broken. The mirrors and maemo all seem overloaded. The official upgrade process shows me as taking 6+ hours. There are files you can reach via Nokia.com/OS2008, but they lead to a very fast download of a 134 MB (or so) PHP file!

(This was the link I ultimately used):
http://tablets-dev.nokia.com/nokia_N800.php?f=RX-34_2008SE_2.2007.50-2_PR_COMBINED_MR0_ARM.bin

(edit: despite the name, this was a 134 MB PHP file for me).

Well, here's what I did. YOU ARE AT YOUR OWN RISK, THIS MAY BRICK YOUR DEVICE IF YOU ARE UNLUCKY. I ASSUME NO RESPONSIBILITY. (sorry for the shouting, but wanted it to be crystal clear).

I looked at the 134MB nokia_N800.php file on my disk. And I thought... Maybe Nokia just got the name wrong? Surely their software isn't so awful that it doesn't at least do a basic integrity check of the file before flashing the device?

Throwing caution to the winds, I renamed the file, adding a .bin to the end, and supplying the renamed file name to the wizard.

3 minutes later I had booted up in OS2008.

I strongly stress again: DO NOT DO WHAT I DID unless you are prepared to have a possibly bricked device. I'm simply including what worked for me.

I love my N800 (I know this is one of my first posts but I've been a long time lurker, and a user of the 770 and then N800 for close to two years now).

Though I love it, Nokia's update processes are a joke. The broken links on the Canadian site, the wrong filename, the 6-hour updates that can't possibly work... these are signs the company simply doesn't take this marvelous device seriously.

It doesn't matter how good the first 90% of one's experience with the device are, if a regular user has to jump through these kinds of hoops to upgrade, then they'll just be iPhone or whatever users.

To everyone at this site, a Merry Christmas (or if you prefer joys of the Season. Hanukkah was early Dec this year so I'd be a bit out of place wishing Happy Hanukkah). This is a great community that I've enjoyed reading for some years now. I hope what I've posted above helps someone, but proceed at your own risk.

Regards,
-Holmwood

[TheRealBubba]

No offense to anyone here, but I believe the worst upgrade experience I have had ...

vista. (message lengthened past 10 chars for no really good reason)