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cow_racer
01-14-2007, 02:08 PM
My Nokia 770 was working the night before. The next day the boot process won't get pass the white screen. I almost send it to Nokia to fix it. But I thought I would flash it. Once I flashed it, everything is good again.
Milhouse
01-14-2007, 03:10 PM
Not a WSOD in that case! :)
Drewvt
01-20-2007, 07:07 AM
Lucky you. Mine froze completely, couldn't turn it off anymore with the buttons, so I took out the battery, and it broke the screen. Even after flashing, all I have is a white screen with some colored lines on it. *sigh* Now I get to find out what Nokia support is like around these parts...

In the past I have read all the threads partaining to the 770's screen on this forum, and now I have to chime in with all those who said the screen breaks too easily: it really does.
bac522
01-20-2007, 07:44 AM
Even after flashing, all I have is a white screen with some colored lines on it.

That unfortunately is the wsod. I feel you're pain, I had 2 wsod on 2 separate devices within 2 weeks of each other. I'm on my 3rd unit and so far so good (knock on wood, rub rabbits foot, find 4 leaf clover, avoiding cracks on side walks, walking under ladders, and not using the 770 on any Friday the 13th's!).
Drewvt
01-20-2007, 09:46 AM
At least I know what did it, it was removing the battery to shut it down and immediately putting the battery back in (something I've had to do only twice before). But really, it was either that or letting the battery run down, because the OS had frozen completely.
Milhouse
01-21-2007, 12:26 AM
Drewvt - did this happen to a 770 or N800?
Drewvt
01-22-2007, 02:19 PM
Mine's the 770.
tolgam
01-23-2007, 02:33 AM
Bear with me for the stupid question but what is a WSOD ?
tolgam
01-23-2007, 02:47 AM
Hu ok ! I think I got it while reading other posts. WSOD = White Screen Of Death, isn't it ? :-)
BTW, it's not funny at all. I also experienced that after trying to charge the battery and had to reflash (disable lifeguard didn't helped)... :-(
aflegg
01-23-2007, 04:15 AM
If you fixed it with a reflash it was not a WSOD, just a reboot loop.

The "death" with a WSOD is final, the device needs to be sent back to Nokia for repair/replacement if you ever want to see anything on your screen again.

HTH,

Andrew
tolgam
01-23-2007, 06:08 AM
Ouch! Hopefully it was just a WSORL and not a WSOD then :)
fpp
01-23-2007, 08:24 AM
Let's call it a WIRL (white infinite reboot loop :-)
Milhouse
01-23-2007, 01:54 PM
Anyone think it safe to say the N800 doesn't actually suffer from the WSOD? So far I don't think anyone has yet experienced a true WSDO with the N800, "only" far too many non-fatal WIRLs :)
fpp
01-23-2007, 04:17 PM
Well, not to be a pessimist, but the 770's screen was also trouble-free for the first couple of months or so...
Milhouse
01-23-2007, 09:42 PM
Yeah, probably too early to call so far but despite all the scares on this forum I think we're yet to see a true N800 WSOD. Fingers crossed for the next few months, here's hoping this problem has been well and truly put to bed.
Drewvt
05-29-2007, 09:56 AM
Two months after I sent my WSOD'ed 770 to Nokia support, I'm still waiting. (Where is the smiley that's bashing its head against the wall? :) )

Based on what I read here, that's what I expected, but I'm getting the feeling they sent it to Estonia for a screen replacement and then forgot about it!...
rhackenb
05-29-2007, 10:56 AM
Let's call it a WIRL (white infinite reboot loop :-)

I've had my n800 since February. It was working fine a week ago. I hadn't looked at it for a few days and then I noticed that it was turned off. I'm pretty sure that the battery had a good charge. When I tried to turn it on, I would get the white screen with the NOKIA logo and then it would turn off. With it turned off, I plugged in the recharger. This would bring up the white screen with the logo for a few seconds and then would go dark. A few seconds later, the process would repeat over and over. Does that mean it's dead? Does this classify as a WIRL?

I got this a Fry's with an extended warrantee. They had promissed that they would replace it immediately with a new one if anything went wrong. Let's see if they honor it.

-- rhackenb
metageek
05-29-2007, 11:33 AM
Mine seems to have a related problem: the screen gets distorted with vertical stripes. This is a 770, purchased in December 2006, at a CompUSA which has since closed. The interesting thing is that it started when I plugged it in to recharge, not on boot (unless the charging sequence actually involves booting the kernel; I suppose it's possible).

Fortunately, most of my actual data is on the MMC, and it's still functioning enough that I should be able to VNC into it; but it sounds like I won't have much luck at actually fixing anything, short of sending it off to Nokia and waiting a few months.
Mara
05-29-2007, 11:42 AM
I've had my n800 since February. It was working fine a week ago. I hadn't looked at it for a few days and then I noticed that it was turned off. I'm pretty sure that the battery had a good charge. When I tried to turn it on, I would get the white screen with the NOKIA logo and then it would turn off. With it turned off, I plugged in the recharger. This would bring up the white screen with the logo for a few seconds and then would go dark. A few seconds later, the process would repeat over and over. Does that mean it's dead? Does this classify as a WIRL?

I got this a Fry's with an extended warrantee. They had promissed that they would replace it immediately with a new one if anything went wrong. Let's see if they honor it.

-- rhackenb

You should try a different charger... I know one identical case where battery of N800 was exhausted due to long time of no use/charge. The original charger did not have enough oomph to get the device to start charging... it was just turning on and off constantly. Once plugged into another charger (in this case Nokia N80 charger) it booted up and started charging properly. After few minutes it was put back to the original charger and it worked fine with it...
rhackenb
05-29-2007, 12:17 PM
You should try a different charger... I know one identical case where battery of N800 was exhausted due to long time of no use/charge. The original charger did not have enough oomph to get the device to start starting... it was just turning on and off constantly. Once plugged into another charger (in this case Nokia N80 charger) it booted up and started charging properly. After few minutes it was put back to the original charger and it worked fine with it...

I last had been using a car charger and maybe it wasn't charging adequately. The wall charger that came with the unit has done well all along and that is the one that keeps making it to restart.

I'll try to let it keep trying to recharge and see if it takes.

-- rhackenb
Milhouse
05-29-2007, 02:39 PM
Mine seems to have a related problem: the screen gets distorted with vertical stripes. This is a 770, purchased in December 2006, at a CompUSA which has since closed. The interesting thing is that it started when I plugged it in to recharge, not on boot (unless the charging sequence actually involves booting the kernel; I suppose it's possible).

Fortunately, most of my actual data is on the MMC, and it's still functioning enough that I should be able to VNC into it; but it sounds like I won't have much luck at actually fixing anything, short of sending it off to Nokia and waiting a few months.

Plugging in the charger when the device is switched off will boot the device - not all the way to the desktop but enough to bring up the power management functionality. Unfortunately "vertical stripes" do suggest a full blown WSOD in your case - unless you can find a CimpUSA that will do anything, repair is probably your only option as there is nothing you can do yourself to fix a WSOD. :(
Milhouse
05-29-2007, 02:42 PM
I last had been using a car charger and maybe it wasn't charging adequately. The wall charger that came with the unit has done well all along and that is the one that keeps making it to restart.

I'll try to let it keep trying to recharge and see if it takes.

-- rhackenb

You should be able to recover from this situation, leave it to charge for several hours (using the Nokia supplied wall charger) then power it on... at worst you may need to reflash, or perhaps enable R&D flags as outlined elsewhere but it should be recoverable.

As Mara suggested, it sounds like your device ran itself completely flat so if you had a car charger connected it's either got a faulty connector or it isn't supplying enough juice.
rhackenb
05-30-2007, 06:03 AM
You should be able to recover from this situation, leave it to charge for several hours (using the Nokia supplied wall charger) then power it on... at worst you may need to reflash, or perhaps enable R&D flags as outlined elsewhere but it should be recoverable.

As Mara suggested, it sounds like your device ran itself completely flat so if you had a car charger connected it's either got a faulty connector or it isn't supplying enough juice.

I left it plugged in for 12 hours. No joy. Fry's is transferring one to their local store for me. I wish I knew it was just the battery.