View Full Version : Rhapsody on the Nokia N800
Reggie
03-27-2007, 09:42 AM
Nokia and RealNeworks announce wireless access of Rhapsody's three million song library, radio channels, music editorials, and album reviews using the Nokia N800 Internet Tablet. From the press release:...U.S. consumers can now enjoy mobile access to the award- winning Rhapsody(R) digital music service through the Nokia N800 Internet Tablet. This innovative collaboration gives Nokia N800 Internet Tablet users rapid access to Rhapsody's three million songs anywhere they have a Wi-Fi connection. The new Rhapsody features are available to Nokia N800 Internet Tablet users beginning Tuesday, March 27, through a free software update, accessible via the device's Tableteer menu and also at http://www.nokiausa.com/n800. In addition to playback from Rhapsody's robust music catalog, this update will enable Nokia N800 Internet Tablet users to listen to customized Rhapsody playlists, stream hundreds of professionally programmed Internet radio channels and browse Rhapsody's critically acclaimed music editorial and album reviews. "We are thrilled to be working with Nokia to bring the Rhapsody experience to the Wi-Fi enabled Nokia N800 Internet Tablet," said Philip W. O'Neil, senior vice president of music, RealNetworks. "Innovative integrations like these reinforce our vision of Rhapsody as a single service that delivers a personalized music experience that consumers love, at any time and on any device." "Giving consumers direct access to Rhapsody via their wireless Nokia N800 Internet Tablet gives new meaning to music on the go," said Bill Plummer, Vice President, Sales & Channel Management, Multimedia, Nokia North America. "Our goal at Nokia is to make the Nokia N800 the ultimate portable Internet entertainment device, giving consumers the convenience of easy wireless access to their favorite online services beyond the confines of home." The sleek, pocket sized Nokia N800 Internet Tablet is a Linux-based handheld product dedicated to convenient Internet browsing, messaging, email communications, Internet calling and other applications over Wi-Fi or Bluetooth phone data connections. With stereo audio, media support and an integrated web camera, the Nokia N800 Internet Tablet lets users enjoy streamed and downloaded content while on the go. The Nokia N800 Internet Tablet includes a high-resolution widescreen display (4.13 inches) with zoom functionality, built-in stereo speakers for enjoying music, an on-screen keyboard, and an intuitive user interface that is ideal for browsing for music through Rhapsody.Read the full article. (http://www.internettablettalk.com/2007/03/27/rhapsody-on-the-nokia-n800/)
Reggie
03-27-2007, 09:43 AM
Hmm, so I guess we know the main reason now why a new update was released. ;)
Texrat
03-27-2007, 09:45 AM
Another milestone:
SEATTLE and ESPOO, Finland, March 27 /PRNewswire-FirstCall/ -- RealNetworks®, Inc. (Nasdaq: RNWK - News), the global leader in digital media delivery and Nokia (NYSE: NOK - News), the world's largest handset manufacturer, today announced that U.S. consumers can now enjoy mobile access to the award- winning Rhapsody® digital music service through the Nokia N800 Internet Tablet. This innovative collaboration gives Nokia N800 Internet Tablet users rapid access to Rhapsody's three million songs anywhere they have a Wi-Fi connection.
The new Rhapsody features are available to Nokia N800 Internet Tablet users beginning Tuesday, March 27, through a free software update, accessible via the device's Tableteer menu and also at www.nokiausa.com/n800
:)
EDIT: as usual, the news and the service are out of sync. I don't see any reference to Rhapsody on the N800 page...
Reggie
03-27-2007, 09:53 AM
I actually posted the news on the main page a few minutes before. We must have been cross-posting. :)
Thanks Texrat.
Texrat
03-27-2007, 09:57 AM
lol.
Looks like Tableteer hasn't caught up with the news either. Sure wish PR folks would get their act together...
digitalanalogue
03-27-2007, 11:23 AM
What about none US consumers?
WillScience
03-27-2007, 12:14 PM
I would give them until the end of the day to get it up "on-time."
Texrat
03-27-2007, 12:26 PM
lol Will... yeah, after that they're no longer "current". ;)
markku
03-27-2007, 12:49 PM
For U.S customers only, so rest of the world: forget the whole thing.
fldude99
03-27-2007, 12:50 PM
Anybody have any luck installing rhapsody? doesn't seem to show in the application manager
Texrat
03-27-2007, 01:07 PM
Yeah, as I said, I think the PR folks jumped the gun. It may just be a timezone issue, though. We'll know by tomorrow. ;)
EDIT: Ha! Rhapsody just showed up on Tableteer.
tabletfan
03-27-2007, 01:26 PM
I have never used Rhapsody, so can someone answer these questions.
1. Does this mean the entire Rhapsody catalog is available for free to N800 users?
2. Can you download the music to your SD card and play it without a wifi connection?
WillScience
03-27-2007, 01:28 PM
Yeah, as I said, I think the PR folks jumped the gun.
I thought this as well.
EDIT: Ha! Rhapsody just showed up on Tableteer.
Figures, the one day I leave my tablet at home so I can get work done at work. Let us know what you think. Is everything free or do they require a subscription for anything?
EDIT: I found some info on their membership plans:
http://learn.rhapsody.com/plans?pageid=unagi.11894538.wrapper&pageregion=A1&src=rcom_homeunlimited%2Crotw.shop_plans%2Crotw.le arn_overview%2Crotw.learn_plans&pcode=rn&opage=rotw.learn_plans
Milhouse
03-27-2007, 01:32 PM
Tableteer says "Try it for 30 days risk free" - so it's not free (just a free trial)? No mention at all that this is or will become a pay-for service in the press release.
Texrat
03-27-2007, 01:37 PM
I will start a new thread in the N800 folder since this is no longer "news". ;)
Milhouse
03-27-2007, 01:37 PM
Just tried installing Rhapsody using the one-click install option in Tableteer, but the package appears to be missing so I guess we're still waiting for all the concerned parties to get their act together on this. The one-click install file contains:
[install]
repo_name = Nokia Catalogue
repo_deb_3 = deb http://catalogue.tableteer.nokia.com/certified/ bora user
package = rhapsody
mobiledivide
03-27-2007, 01:50 PM
Ok have successfully dled. This is really quite a nice product. It seems to be the entire catalogue, the interface is the same as media streamer, you can control it with your fingers. 30 day trial is probably based on a device id or something cos I didn't have to enter any information.
I recommend you download and try it if interested. I can't find any kind of sync its probably just streaming.
Texrat
03-27-2007, 01:52 PM
Mil, try again. Worked perfectly for me (I did experience an unusually long pause though after auto repository setup). See my new thread in N800 folder.
I'm in Heaven with mobiledivide above. This is killer app territory-- finally.
*jams to Poco's "Legend"*
gnuite
03-27-2007, 02:16 PM
Why isn't this available to the 770? What does Rhapsody needs that's specific to the N800?
Texrat
03-27-2007, 02:25 PM
Really not sure, gnuite. That's a question for Ari Jaaksi or someone similar...
alvindd
03-27-2007, 02:36 PM
Tableteer says "Try it for 30 days risk free" - so it's not free (just a free trial)? No mention at all that this is or will become a pay-for service in the press release.
I went to the Rhapsody site from my XP home computer and I signed up for their free account.
When I used that login information from N800's version of Rhapsody, I recieved "login error".
jazzbass12
03-27-2007, 02:41 PM
works great....now my 800 was worth the cost...
Milhouse
03-27-2007, 02:47 PM
Nope, app manager still fails with the error "Unable to download. Application package not found".
Manually installing from xterm confirms the package "rhapsody" can't be found. Very peculiar, maybe it's a caching problem. Have now downloaded the .deb manually and installed from a file. :)
mobiledivide
03-27-2007, 02:48 PM
I went to the Rhapsody site from my XP home computer and I signed up for their free account.
When I used that login information from N800's version of Rhapsody, I recieved "login error".
I just activated the 30 day free trial upon startup directly from the n800, I didn't use any external device.
howardcb
03-27-2007, 03:00 PM
Is Rhapsody just for streaming music? Can you download songs to the N800 for use when you are not online?
Howard
alvindd
03-27-2007, 03:13 PM
I just activated the 30 day free trial upon startup directly from the n800, I didn't use any external device.
On your home computer you can have a free Rhapsody account.
On the N800, the Rhapsody account is free for 30 days then you must pay.
I was trying to log in with my free Rhapsody account information using the N800, no go. :(
Texrat
03-27-2007, 03:28 PM
Consider, though, that we're talking 2 separate clients/applications. The N800 is strictly mobile, so it's going to rely on an account type that supports that.
sapporobaby
03-27-2007, 03:36 PM
For U.S customers only, so rest of the world: forget the whole thing.
Terve,
Or get an American friend that has an American bank account. I live here in Finland but purchase everything via my bank, to include: iTunes, Amazon, etc.... It is a hassle the way they set this up though for non-US N800 owners.
fldude99
03-27-2007, 03:37 PM
Rhapsody has been around for quite awhile..I've been paying them something like 9.99/mo for the last 3 yrs or so and love the service. I signed into the Rhapsody acct on my N800 with my user name for my existing Rhapsody acct and it works fine. However the available catalog doesn't seem to be as complete as what you can get on a computer.
Milhouse
03-27-2007, 03:48 PM
Cnet news article (http://news.cnet.co.uk/digitalmusic/0,39029666,49286754,00.htm) discussing a Real Networks announcment of Rhapsody-based partnerships with various CE companies such as TiVo, Nokia and Slim Devices... I seem to be the ideal customer for Real Networks as I own gadgets from all these companies! Such a shame I can't receive the service!!! :(
bergie
03-27-2007, 04:00 PM
I wrote a quick review (http://bergie.iki.fi/blog/first_look_at_rhapsody_for_n800.html) of the Rhapsody app.
sapporobaby
03-27-2007, 04:06 PM
Terve, terve
Nice review.
Were you able to add other services to the streaming media player. So far I have only been able to add Rhapsody, and I really do not like Real products that much.
bergie
03-27-2007, 04:41 PM
Terve, terve
No moi!
Were you able to add other services to the streaming media player. So far I have only been able to add Rhapsody, and I really do not like Real products that much.
As far as I see, Rhapsody is a dedicated application, even though I guess it uses the same UI as the Nokia media streamer (http://downloads.maemo.org/product/mediastreamer-itos2007/).
sapporobaby
03-27-2007, 04:44 PM
No moi!
As far as I see, Rhapsody is a dedicated application, even though I guess it uses the same UI as the Nokia media streamer (http://downloads.maemo.org/product/mediastreamer-itos2007/).
Thought so. So the Nokia media streamer is pretty much useless then I guess.
Bernard
03-27-2007, 08:41 PM
I simply installed it and selected the 30 day trial. and now I can play all kinds of music! very nice. (using the applications manager)
I didn't really understand how it works at first, I never gave signed up for anything. So I looked at the user account settings.
And it seems that my user account is my "N800 Wifi MAC adress@nokia.com"
I think it works really really well. What I don't understand is what is this "US only" thing? I'm from Holland and could install and run the application without any problems
sapporobaby
03-27-2007, 08:50 PM
I simply installed it and selected the 30 day trial. and now I can play all kinds of music! very nice. (using the applications manager)
I didn't really understand how it works at first, I never gave signed up for anything. So I looked at the user account settings.
And it seems that my user account is my "N800 Wifi MAC adress@nokia.com"
I think it works really really well. What I don't understand is what is this "US only" thing? I'm from Holland and could install and run the application without any problems
Running it and connecting is not the problem. Paying for the content after 30 days is the problem. US iTunes prices are different than European prices. Thus, you need a either a US bank account, or a credit card issued by a US bank or agency.
sungrove
03-30-2007, 11:34 AM
I downloaded Rhapsody , waded through all the fine print and then decided to uninstall it. I hate getting involved in paying for services that the vendor doesn't tell me up front what the cost will be. I also don't like the legal restrictions associated with it. I think maybe if I knew for sure that one monthly fee would cover both my Nokia downloads and my computer downloads and I knew what the fees and service quality was like before giving them my credit card number, I might do it.
Neil
Seattle
Texrat
03-30-2007, 11:59 AM
The costs are prominently shown on the Rhapsody site.
fldude99
03-30-2007, 12:37 PM
The basic cost is 9.99/mo and if you listen to music at all..it's well worth it. Who cares about owning music when you can listen to just about anything anytime
bergie
04-01-2007, 10:49 AM
The basic cost is 9.99/mo and if you listen to music at all..it's well worth it. Who cares about owning music when you can listen to just about anything anytime
I agree with you in principle, but in practice the Rhapsody service has too limitations making it not very useful for me:
No way to listen music while offline (flying or whatever)
Very limited music selection
Now, if I could "cache" music to a memory card things would be slightly more interesting...
sapporobaby
04-01-2007, 11:13 AM
I agree with you in principle, but in practice the Rhapsody service has too limitations making it not very useful for me:
No way to listen music while offline (flying or whatever)
Very limited music selection
Now, if I could "cache" music to a memory card things would be slightly more interesting...
Terve Bergie,
If you PM me, I may be able to help you there my friend. Are you in the Helsinki area?
Texrat
04-01-2007, 11:14 AM
I agree with you in principle, but in practice the Rhapsody service has too limitations making it not very useful for me:
No way to listen music while offline (flying or whatever)
Very limited music selection
Now, if I could "cache" music to a memory card things would be slightly more interesting...
Those were my 2 compliants as well.
I'd even settle for a temporary cached library, where the stored songs expire after a certain amount of time and need to be refreshed by a connection to the Rhapsody server. IMO that makes the service fully useful.
fldude99
04-01-2007, 12:00 PM
You can listen offline if you save to your hard drive..but I don't think you can do that on the N800
lbattraw
04-01-2007, 08:54 PM
First off a disclaimer: I'm not affiliated with Rhapsody in any way besides appreciating their work to bring the service to the n800.
To start, I REALLY like the fact their demo subscription doesn't require any details like a credit card to start billing you as soon as the trial period is over!
I'm not sure why people are giving the service such low marks for selection... I'm checked and all the bands I looked for were present and then some; I'm not your average pop-culture listener either. I like the organization and simplicity of the application, and this may very well take the place of my $12.99/mo XM radio subscription. Being able to play *any* song I want, save playlists, etc., is very important when I'm sitting around work all day. It also seems to be of a much higher quality than XM which ticked me off when I got XM and discovered "CD quality" was anything but. Having the DJs talk over the top of songs, heavy cross-fading, well you get the picture.
At any rate, it's a flexible way to play your music and if you're concerned about listening offline I suppose you could time-shift your music via a script of the recorded line-in wav data compressed to mp3 to play in the car. Not that I sanction that type of thing or want to get sued! ;-)
My biggest question about the service is if it supports "Rhapsody to Go" (the n800 is listed on that page) and if it's possible to sign up on a PC and use the service from your n800 on the go as long as you're not logged in simulataneously. Didn't see anything about it on the pages.
Larry
hircus
04-01-2007, 09:13 PM
My biggest question about the service is if it supports "Rhapsody to Go" (the n800 is listed on that page) and if it's possible to sign up on a PC and use the service from your n800 on the go as long as you're not logged in simulataneously. Didn't see anything about it on the pages.
Or even better, not having to use a PC running Windows at all. Download the AAC file and store it in an external memory card, playable offline. This might require paying $15 a month rather than $10 though.
Has anyone tried upgrading from the trial to one of the subscription choices? Does your current library get migrated?
pa28pilot
04-01-2007, 10:24 PM
The service is really far more interesting than I would have expected for a DRM-enabled service with limited download capability. I just drove from Baltimore to DC while streaming Rhapsody on the N800 over an EV-DO connection.
The informational web links from the "Now playing" screen seem to work. The web integration in the other direction is potentially a problem for N800 users, though...
The Rhapsody site does not recognize the N800's stock browser as a supported one. If I click through from the now playing screen, you can view information on artists,albums,and playlists,but if I attempt to click on any of the links to add playlists or to add to "My library" the site complains about the browser.
hircus
04-06-2007, 08:51 PM
Has anyone tried upgrading from the trial to one of the subscription choices? Does your current library get migrated?
Just got an Unlimited subscription (there's a $5 quarterly discount if you opt to pay every three months), and the good news is, there is a 'migrate account' option. The bad news? It does not work, and I forgot to dump my old library content out first.
Hopefully will be fixed before the trial account expire.. hmm.
Texrat
04-06-2007, 10:59 PM
I'm not sure why people are giving the service such low marks for selection... I'm checked and all the bands I looked for were present and then some; I'm not your average pop-culture listener either. Larry
I complained because I couldn't find a single Eagles song. IMO that's huge, given the popularity of the band. I'm guessing others that complained had similar experiences.
Milhouse
04-07-2007, 03:13 AM
There's no Showaddywaddy! ;)
The Eagles missing is something of a major omission - must be a licensing issue? As for the lack of Showaddywaddy, it must be down to good taste.
(If you don't know who Showaddywaddy are, be very very grateful) :D
howardcb
04-07-2007, 06:50 AM
I've been enjoying the Rhapsody application - all the music I like is available. However, I have a question about the 'Search' feature. It works OK using album or artist searches, but it always returns a blank when I search for an individual track (even if I know the track is available).
Has anyone else seen this problem? Thanks,
Howard
artkavanagh
04-07-2007, 01:00 PM
It's got most of the music that I want, including some Paul Bley albums that are either unobtainable or very expensive on eBay or Amazon Marketplace. It has a live album by the Simple Acoustic Trio that I hadn't even heard of before and that's available absolutely nowhere else. I'm very impressed. I might have to move to the States so that I can keep the Simple Acoustic Trio tracks.
Actually, I'm not really in the market for a music subscription service. I like to order CDs online, savour the anticipation while waiting for them to be delivered, rip them to AAC, so that I can have the music with me when I'm out and about and -- this is so last century -- play them on an actual CD player when I'm at home.
While I loathe and abominate "jewel" cases, the requirement of physical storage the CDs acts as a useful brake on my tendency to buy more stuff than I can mentally keep track of.
All the same, I might find Rhapsody very tempting if it were available here. I like it a lot better than I would have expected.
Edit: "absolutely nowhere else", huh? It just suddenly crossed my mind to check iTunes. It turns out I don't have to move to the States after all. I'm just about to make my first iTunes purchase for 2.5 years.
ocnar
04-09-2007, 02:42 PM
If you sign up with Rhapsody you can use the Unlimited account both on the N800 as well as generally via a PC web browser, right? (assuming not at the same time).
Has any one logged into the N800 with a real rhapsody account -- does it allow you to maintain your library/playlists both via the N800 as well as on the web?
O
hircus
04-11-2007, 08:43 PM
Has any one logged into the N800 with a real rhapsody account -- does it allow you to maintain your library/playlists both via the N800 as well as on the web?
O
Yes, it works. You can even merge your trial account's settings with your paid account, though the interface is a bit unintuitive (it seems a bit prone to time-out, so not all your settings might be merged the first time).
Make sure you're only logged-in from one place at a time, otherwise your new connection will automatically boot out the pervious one.
drdoom16
04-20-2007, 10:51 AM
This is a strange issue. I signed up for a paid rhapsody account (12.99/month). On my n800 it streams flawlessly. When i am listening w/ headphones or w/ internal; speakers no problems. When i hook up the n800 to my stereo reciever ie headphone jack to rca input on reciever, the music plays for about 1 or 2 songs then the stream is interupted and the music stops. When i try to hit play, it says content not found on server. As soon as disconnect the n800 from the stereo it will stream and play music. I can then connect again to stereo and it will work again for 1-2 songs and stop. I had it streaming through internal speakers for 1 hr now, so it is not the connection via wifi or the n800. Could anyone guess what is going on? Do they not want me connected to external speakers?
help
Texrat
04-20-2007, 11:31 AM
Drdoom, you may have a voltage or impedance matching problem, ie, the two systems being incompatible. The N800 *may* be encountering an overload due to it. However, it's been decades since I was an electronics designer so the rust covering those brain cells my be confusing the details...
EDIT: the earth grounding of the stereo system may be involved. Your headphones use a floating ground.
bnk1999
04-25-2007, 03:23 PM
I really like the Rhapsody service but I have come across an issue with the Rhapsody free trial version. When I am connected to the internet via phone and I load up my playlist with music and play the songs on a random play, it usually stops working after a few songs. It does not do this when connect via wi-fi @ home. Does anybody else have this experience? Is there something I could do to fix the issue? Is this a problem just with the trial version? Thanking you in advance for any help that you may provide.
Dietrich
04-25-2007, 03:40 PM
turn off random play
bnk1999
04-25-2007, 03:51 PM
Thanks Dietrich.
Does anybody else here have any better ideas?
geneven
04-25-2007, 04:48 PM
My free sub just ran out. Is there a way to spoof your MAC address? Just curious...
jose6942
04-25-2007, 06:34 PM
i need halp on n800 email settings
lbattraw
04-25-2007, 09:08 PM
I really like the Rhapsody service but I have come across an issue with the Rhapsody free trial version. When I am connected to the internet via phone and I load up my playlist with music and play the songs on a random play, it usually stops working after a few songs. It does not do this when connect via wi-fi @ home. Does anybody else have this experience? Is there something I could do to fix the issue? Is this a problem just with the trial version? Thanking you in advance for any help that you may provide.
Every phone data plan I've ever seen bans streaming of songs/video, downloading, or pretty much anything but email and viewing web pages. I'm guessing they're either detecting the streaming and shutting it down or your phone can't push the data through quickly or consistently enough to keep Rhapsody happy. It can be pretty picky about requiring very quick response (latency) and ample amounts of bandwidth.
Larry
bnk1999
04-25-2007, 09:49 PM
Thanks for the help lbattraw. It must be a picky Rhapsody service requiring ample bandwidth. I had feeling this was the issue. I say this because I have been downloading & streaming music with my data phone for well over a year and I have never had issues. Do you think this issue could be fixed in a update? I mean since the N800/770 utilizes the bluetooth connection with data phone so well.
lbattraw
04-27-2007, 05:00 PM
I subscribed a couple weeks ago after enjoying the trial on my n800 and today when I went to listen today it told me "account login failed" whenever I tried to play anything. It still synchronizes changes to my library when I listen on my PC (via the Firefox browser plugin on Linux), it just never allows me to play songs. I'm guessing this is some lame bug involving the expiration of my trial account despite the fact I entered in my paid account details under the accounts section. It won't let me delete the expired eval account and merging it doesn't work either. I even removed/purged the package and reinstalled with no luck.
Anyone else have something similar happen? I tried sending a tech support request to Rhapsody but they were not exactly helpful, saying that virtually all problems with the software would have to be resolved by Nokia. Yeah, thanks Rhapsody! No actual reply yet, just a big disclaimer before they would let me submit the request.
Larry
Same here. Account has expired [even though it was supposed to be a forever account with limited genre streams]. Hate to keep pounding on Nokia [my previous rant was about Orb], but again, how about a little concern for the customer? How about a little testing? Sigh...
geneven
04-27-2007, 07:44 PM
Forever? I don't remember that. Can someone quote directly any promise of getting something forever?
Forever? I don't remember that. Can someone quote directly any promise of getting something forever?
See:
http://learn.rhapsody.com/plans?pageid=unagi.11894418.wrapper&pageregion=A1&src=offer_rhap_rhapDMMMainPage%2C_0_1_1_0_0_1_0%2C .%2Coffer_rhap_rhapDMMMainPage%2Crotw.learn_overvi ew&pcode=srchrv&opage=rotw.learn_overview&rsrc=gg_rtg_rhp_14&ocode=search&cpath=ppcse
Note column marked 'FREE'. I went to the website to check the plans before I loaded the damned thing...
[good enough of a quote?]
geneven
04-27-2007, 08:19 PM
I think you can get free music there now, if you have a compatible browser. I didn't see the word forever, but maybe close enough for present purposes. Fire up firefox!
I think you can get free music there now, if you have a compatible browser. I didn't see the word forever, but maybe close enough for present purposes. Fire up firefox!
As Opera is not a 'compatible browser', foolish me, I thought that was the very reason for a dedicated rhapsody application for the 800.
drdoom16
04-27-2007, 08:31 PM
i have a paid to go plan at$14.99/month and iam having log in errors similar to yours. I am also having my playlist stop for no reason, that was yesterday. Also the n800, while listed as to go compatible , isnot , it can't be authorized so you can't down load to it. Very disapointed as i was hoping to make it work as i play music ovwr my stereo at work for 12 hrs/ day, but rhpsody stops after 4 songs in my playlist. Very buggy indeed.
Texrat
04-27-2007, 08:37 PM
Forever? I don't remember that. Can someone quote directly any promise of getting something forever?
I remember seeing 30 day trial.
Dietrich
04-27-2007, 08:40 PM
I have not been able to play music starting today--login issue.
Up to an hour ago.
Now it's working.
I remember seeing 30 day trial.
I remember seeing three plan levels -- starting at 'free'. See link above.
Milhouse
04-28-2007, 02:04 AM
I believe when I created the "free" account in the Rhapsody app, it clearly stated "30 day trial".
amigokin
05-08-2007, 11:14 AM
I believe when I created the "free" account in the Rhapsody app, it clearly stated "30 day trial".
Yep, that Clay buddy is confused.
vdonovan
05-09-2007, 01:15 AM
Rhapsody was an important reason I got the N800. I've been a Rhapsody subscriber for over a year, so I was looking forward to using it on the N800. I would like to use the N800 as my main media player, both on my home stereo and on the road.
After about three weeks of use, I have mixed feelings.
The Rhapsody application GUI is not bad, considering. I can see all of my saved albums and playlists. I can't create a new playlist, however, and you can't actually just play an album or a song, you have to add it to the application playlist.
The service can be erratic, however. For a whole day I got "Account Login Failed", even though I knew my account was good, because I could run Rhapsody on my laptop. The next day it worked again. Today Rhapsody won't load at all, even though the network is working and, again, I can run it on my laptop. Probably another problem with their server, which hopefully they will reboot by tomorrow.
There are also some bugs. Occasionally songs chop off in the middle and advance to the next song in the playlist. The Rhapsody "channels" invariably cut out after a few minutes. I would ascribe this to network problems except that I've run the N800 side by side with my laptop on the same network and have not seen the problem on the laptop Rhapsody.
Then there's support, which is really what's giving me second thoughts. When I got the account login problem, I emailed Rhapsody who emailed right back and said that all Rhapsody support on the N800 should come from Nokia! I called Nokia, who were very nice, but said that's crazy, Rhapsody is an application, they should support it. I emailed Rhapsody again and this time got their tier 2 support, who said that Nokia provides Rhapsody support on the N800 and I should quit emailing Rhapsody support. I called Nokia again and again they were very nice but said they could do nothing about the problem. They agreed to at least email Rhapsody.
The next day the problem went away, but clearly these two companies do not have their support act together for a product that they are jointly marketing.
geneven
05-09-2007, 03:43 AM
The Rhapsody people you talked to are basically lying. If what they say is true, why do they have an N800 available for their techs? I had a problem and a 2nd level tech got an N800 and verified that he had the problem as well. He said that my problem must have been caused by THEIR SERVER. (Not Nokia's server, of course.)
Sometimes you talk to India, and their techs don't know what a N800 is, or the ones I talked to didn't.
One of the secrets of dealing with these organizations is, if they seem to be spouting nonsense, try talking to someone else.
james.bottomtooth
05-12-2007, 01:17 AM
i used to use Rhapsody on PC few months back, and they had a free account (forever account) that limited number of songs per month you could play. i think it was like 10 plays per month or something like that.
a "friend" of mine would get total recorder that records anything played through the sound card and capture the media thats hard to get for free.
leedogg77
06-29-2007, 01:48 PM
For the "Account Login Failed" error message, just clear out the playlist and add the songs again.
konttori
06-29-2007, 02:12 PM
It would seem that the rhapsody client might actually be made by Nokia (or even more probable, by some company under contract by Nokia). I base this assumption merely on the fact that the user interface seems similar to the Nokias media streamer.
mart1928
12-29-2007, 04:48 PM
I subscribed a couple weeks ago after enjoying the trial on my n800 and today when I went to listen today it told me "account login failed" whenever I tried to play anything. It still synchronizes changes to my library when I listen on my PC (via the Firefox browser plugin on Linux), it just never allows me to play songs. I'm guessing this is some lame bug involving the expiration of my trial account despite the fact I entered in my paid account details under the accounts section. It won't let me delete the expired eval account and merging it doesn't work either. I even removed/purged the package and reinstalled with no luck.
Anyone else have something similar happen? I tried sending a tech support request to Rhapsody but they were not exactly helpful, saying that virtually all problems with the software would have to be resolved by Nokia. Yeah, thanks Rhapsody! No actual reply yet, just a big disclaimer before they would let me submit the request.
Larry
I am having this same problem. I have chatted with a couple of tech helps from Rhapsody, but still no luck. My free trial account works, but not my paid account. This is an old thread, but I wanted to see if anyone had figured this out before posting a new thread. Thanks.
Dietrich
12-29-2007, 05:09 PM
If you haven't already done so and if you have no reservations about reflashing your N800, I would strongly encourage you upgrade to OS 2008 for more than one reason, not to mention the manifold feature enhancements you will receive at the same time.
Then, directly thereafter, go straight to installing Rhasody, register your existing account and try playing again...
The # of times it has happened to me, there was nothing wrong with my setup and the login error went away within hours of opening a call ticket (I would speculate they took corrective action on their end, but pleaded insanity).
So upgrade to OS 2008 and retry.
Good Luck!
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