PDA

View Full Version : When customer service just can't cut it


Texrat
07-10-2007, 12:10 PM
I got the biggest kick this morning out of this article on Sprint's new business tactic. You have to read it (and the critical linked article) to believe it.

The site Blackberry Cool has posted a letter from Sprint "cutting the cord" with a customer and this apparently is something Sprint is doing more regularly. Here is the line that made me laugh out loud: "the number of inquiries you have made to us during this time has led us to determine we are unable to meet your current wireless needs."

Like what? Connecting their calls and billing them properly?

http://biz.yahoo.com/seekingalpha/070709/40476_id.html?.v=1

:rolleyes: