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-   -   N9 won't connect to Nokia-Servers VIA WLAN (https://talk.maemo.org/showthread.php?t=83705)

Win7Mac 2012-04-17 11:39
N9 won't connect to Nokia-Servers VIA WLAN
 
Dear fellas,
I could use some help here:
My N9 PR1.2 (30.2012.07-1_PR_001) won't connect to the Nokia-Servers VIA WLAN, only via cellular connection.
This happened with the PR1.2-update, when activating dev-mode and when updating preinstalled apps (Real Golf, AP Mobile und Accu-weather).

Download and install of Firefox via Ovistore also failed, due to a dependencies error.
But that might have another cause. When trying to install it via terminal, I get the error "libpango1.0-0 not installed".
I successfully installed 15-20 apps via WLAN with no issues.

Any help is highly appreciated.
Thanks in advance.

Andre Klapper 2012-04-17 11:48
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
What are "the Nokia-Servers" exactly? And how do you connect to them?

What is the output of "rpm -q | grep libpango"?

Win7Mac 2012-04-17 12:13
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Quote:
Originally Posted by Andre Klapper (Post 1193228)
What are "the Nokia-Servers" exactly? And how do you connect to them?
As I wrote, when trying updates (PR1.1>PR1.2, preinstalled apps and activating dev-mode) my N9 only gets these with a cellular connection. When trying via WLAN the download just won't start or gets stuck immediately with no error message.
All other internet-services work fine via WLAN. That's why I'm assuming it's a problem with the Nokia-download-servers.

Quote:
What is the output of "rpm -q | grep libpango"?
Here it is (under root): "sh: rpm: not found"

So it seems libpango1.0-0 is required, but I don't have it - How can I get it? :confused:

I also tried the command "deb http://harmattan-dev.nokia.com/ harmattan/sdk free non-free apt-get install libpango1.0-0" which I googled, but that did nothing at all.

Also I'm unable to install SystemInfo either from Ovistore or terminal. Here's the error in terminal:
Code:
/home/user/MyDocs/Downloads # dpkg -i systeminfo_harmattan_0_322886.5.1.deb

Package systeminfo has package signature (origin 'com.nokia.maemo/ovi')

dpkg: Status-Datenbank-Bereich ist von einem anderen Prozess gesperrt

aegis-installing systeminfo (from 'com.nokia.maemo/ovi')

Package systeminfo: denied 'mce::DeviceModeControl' -- origin 'com.nokia.maemo/ovi' does not allow it

Package systeminfo: denied 'mce::TKLockControl' -- origin 'com.nokia.maemo/ovi' doesnot allow it

Package systeminfo: denied 'mce::DeviceModeControl' for '/opt/systeminfo/bin/systeminfo' -- origin 'com.nokia.maemo/ovi' does not allow it

Package systeminfo: denied 'mce::TKLockControl' for '/opt/systeminfo/bin/systeminfo'-- origin 'com.nokia.maemo/ovi' does not allow it

aegis-loader: Failed loading policy for 'systeminfo::/opt/systeminfo/bin/systeminfo'
:confused::confused::confused:

C'mon guys, over 100 Views and nobody's got a hint for me? :(
Customer-care and Nokia-Forum have no solution and if this is the wrong forum, please accuse and advise me.
But I am absolutely willing to get into this stuff, so would highly appreciate any suggestions.

late88 2012-04-18 15:47
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
I Also have this issue. I Have noticed that any updates wont work via wifi but only with 3g. By Updates i mean weather updates (meecast) and nokia software updates and third party software updates.

rainisto 2012-04-19 07:26
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Quote:
Originally Posted by Win7Mac (Post 1193237)
As I wrote, when trying updates (PR1.1>PR1.2, preinstalled apps and activating dev-mode) my N9 only gets these with a cellular connection. When trying via WLAN the download just won't start or gets stuck immediately with no error message.
All other internet-services work fine via WLAN. That's why I'm assuming it's a problem with the Nokia-download-servers.


Here it is (under root): "sh: rpm: not found"

So it seems libpango1.0-0 is required, but I don't have it - How can I get it? :confused:

I also tried the command "deb http://harmattan-dev.nokia.com/ harmattan/sdk free non-free apt-get install libpango1.0-0" which I googled, but that did nothing at all.

Also I'm unable to install SystemInfo either from Ovistore or terminal. Here's the error in terminal:
Code:
/home/user/MyDocs/Downloads # dpkg -i systeminfo_harmattan_0_322886.5.1.deb

Package systeminfo has package signature (origin 'com.nokia.maemo/ovi')

dpkg: Status-Datenbank-Bereich ist von einem anderen Prozess gesperrt

aegis-installing systeminfo (from 'com.nokia.maemo/ovi')

Package systeminfo: denied 'mce::DeviceModeControl' -- origin 'com.nokia.maemo/ovi' does not allow it

Package systeminfo: denied 'mce::TKLockControl' -- origin 'com.nokia.maemo/ovi' doesnot allow it

Package systeminfo: denied 'mce::DeviceModeControl' for '/opt/systeminfo/bin/systeminfo' -- origin 'com.nokia.maemo/ovi' does not allow it

Package systeminfo: denied 'mce::TKLockControl' for '/opt/systeminfo/bin/systeminfo'-- origin 'com.nokia.maemo/ovi' does not allow it

aegis-loader: Failed loading policy for 'systeminfo::/opt/systeminfo/bin/systeminfo'
:confused::confused::confused:

C'mon guys, over 100 Views and nobody's got a hint for me? :(
Customer-care and Nokia-Forum have no solution and if this is the wrong forum, please accuse and advise me.
But I am absolutely willing to get into this stuff, so would highly appreciate any suggestions.
looks like systeminfo tries to use capabilities that are not allowed, so it gets rejected, you can file bug to systeminfo maker and tell him only to use allowed capas. (new version of installer is now more strict about checking the unallowed capas)

And you really should not use http://harmattan-dev.nokia.com/ in device since that repo is not meant for N9 (and it easily breaks the depencies).

rainisto 2012-04-19 07:31
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Quote:
Originally Posted by late88 (Post 1193891)
I Also have this issue. I Have noticed that any updates wont work via wifi but only with 3g. By Updates i mean weather updates (meecast) and nokia software updates and third party software updates.
usually this is badly configured wifi AP which doesnt offer dns server for the phone, so host resolver fails. Or wifi nat behind other wifi nat (also causes problems).

SamGan 2012-04-19 08:04
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
I think it is a temporary problem with Nokia servers. My push gmail is also acting up for the past 2 days.

rainisto 2012-04-19 08:17
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Quote:
Originally Posted by SamGan (Post 1194231)
I think it is a temporary problem with Nokia servers. My push gmail is also acting up for the past 2 days.
http://www.theregister.co.uk/2012/04..._gmail_outage/ this might explain your gmail problems lately.

late88 2012-04-19 10:12
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Quote:
Originally Posted by rainisto (Post 1194216)
usually this is badly configured wifi AP which doesnt offer dns server for the phone, so host resolver fails. Or wifi nat behind other wifi nat (also causes problems).
I would like to believe so, but this happends on ANY wifi that i'm connected. There is no "failed" -information, it just loads, and then stops. Today i tried to search & download new developer package, failed via wifi, but immediately found with 3G. Same things happens sometimes (about 25-50%) in the nokia store. I really don't know is this a bug or not.

Win7Mac 2012-04-22 23:51
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Quote:
Originally Posted by rainisto (Post 1194213)
looks like systeminfo tries to use capabilities that are not allowed, so it gets rejected, you can file bug to systeminfo maker and tell him only to use allowed capas.
I guess he already knows. Just wonder why this happens with an "unmodded", regular N9.

Quote:
Originally Posted by rainisto (Post 1194213)
And you really should not use http://harmattan-dev.nokia.com/ in device since that repo is not meant for N9 (and it easily breaks the depencies).
OK, didn't know better. Want to avoid coding stuff anyway if possible, as I'm not into it.

I've read some stuff @ http://harmattan-bugs.nokia.com/ but couldn't find anything related to this specific problem. Bugs # 126, 479 + 770 come close but that's not it, I guess.

Quote:
Originally Posted by rainisto
usually this is badly configured wifi AP which doesnt offer dns server for the phone, so host resolver fails. Or wifi nat behind other wifi nat.
My router is set to autoDNS, N9 gets valid IP and both devices show good connection. No nats, no portforwarding, just a simple router @ factory settings.
But I could try to set a rule for that, if I only had the details.

How can I log or watch these failing connection attempts on the N9???

I now got my ruined Firefox-install-attempt fixed. Used Ovistore via 3G to retry and it somehow completed, some restarts in between too. Firefox now works, but fairly slow. Then tried to get Flashplayer from Ovistore via WIFI but failed. Retried via 3G and voila... :)

Quote:
Originally Posted by late88 (Post 1194279)
Same things happens sometimes (about 25-50%) in the nokia store. I really don't know is this a bug or not.
My guess is that it's content-related. Small, simple apps seem to work fine while the ones going deeper into system are troublesome?
Is this really a connection issue or might this be a depencies thing?
What can I do to further evalute this problem's nature?
:confused:

minimos 2012-04-23 10:39
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Quote:
Originally Posted by Andre Klapper (Post 1193228)
What is the output of "rpm -q | grep libpango"?
Greetings from planet Debian! :)
I suggest instead to try "apt-cache policy libpango1.0-0"

Win7Mac 2012-04-23 19:13
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Quote:
Originally Posted by minimos (Post 1196278)
Greetings from planet Debian! :)
I suggest instead to try "apt-cache policy libpango1.0-0"
Thanks for your mercy. I hope, Ididn't break anything with "rpm -q | grep libpango"...
Code:
BusyBox v1.20.0.git (MeeGo 3:1.20-0.1+0m7) built-in shell (ash)
Enter 'help' for a list of built-in commands.

~ # apt-cache policy libpango1.0-0

libpango1.0-0:

Installiert: 1.28.4-0maemo1+0m6

Kandidat: 1.28.4-0maemo1+0m6

Versions-Tabelle:

1.28.4-0maemo1+0m6 0

500 https://downloads.maemo.nokia.com .

*** 1.28.4-0maemo1+0m6 0

100 /var/lib/dpkg/status

1.28.1-1+maemo1+dbg+0m6 0

500 https://downloads.maemo.nokia.com .

~ #
Seems like everything's fine?
I know this is very basic to you guys that are coding everyday. But to me this is completely new. I chose the N9 because of its OS and was aware that it might need some manual tweaks.
I want to learn using the terminal. But, believe it or not, I didn't even find a documentary of the codes...
So please... where can I look up what we are talking about? ;)

Win7Mac 2012-05-04 10:31
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Still can't update or install devtools via WLAN.
When trying to install devtools in terminal (apt-get) I get timeouts.

New problem: can't open devtools-networking.
It shows up as being installed, but when I try to open it, it says:
"The following packages also will be installed when installing devtools-networking: tcpdump"
When hitting OK, it just fails to open or install anything. And that is with wifi AND cellular connection!
When trying "apt-get install tcpdump" and "apt-get install devtools-networking" it says already installed.
What's wrong here?

tebsu 2012-05-30 07:37
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
i have the same problem

aca92 2012-05-31 15:16
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Same problem :(

rfa 2012-06-01 13:40
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
I had a similar problem, switched "Operator Internet" to always ask, (rebooted) and don't have this problem anymore

jyrgen 2012-06-16 08:40
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Quote:
Originally Posted by rainisto (Post 1194216)
usually this is badly configured wifi AP which doesnt offer dns server for the phone, so host resolver fails. Or wifi nat behind other wifi nat (also causes problems).
I agree with this. I was looking solution to this problem too, and you are right: apt-get update was indicating name server problems.

I had AutoDNS option enabled in my router, just for convenience and being lazy to change DNS addresses router offers to devices any time I need to switch network/move/etc. After reading this I tried to force router to assign static DNS names to DHCP clients by disabling AutoDNS feature and defining my DNS addresses. After DHCP update in N9 everything worked correctly.

Router documentation suggests use of static DNS addresses, as otherwise it assigns its own IP as DNS to DHCP clients. I have hypothesis that maybe adding NAT rule to DNS port in router, it might forward DNS queries to DNS addresses it has been assigned for. This resolution could have redundancy issues, as router will probably forward DNS queries to first address in its DNS list. If I have enough time I will try this resolution.

taviman 2012-06-16 12:46
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
I had similar issues some time ago with NSU. It actually told me I have to create a rule to allow the accessing of the Nokia servers. I don't remember all the details now, tell me if you think this helps and I'll give you more info when I'm back home.

taviman 2012-06-16 18:46
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
OK, the port I opened in the router is 62716. Don't know if that helps you. It was assigned for the PC local IP.
Anyway, I updated via WiFi and I didn't have to open any ports for the N9, so probably this is not helping you.
However, I noticed the phone will sometimes give an error via WiFi, but it is less likely to give the same via GPRS.

shanttu 2012-06-16 19:01
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
I had the same problem with my N900 and N9 since my operator and router changed. I'm a total noob on networking and didn't know what I was doing but changing nameserver to 8.8.8.8 on /etc/resolv.conf solved the issue.

Not saying this is the right way to to fix it.

Win7Mac 2012-07-10 22:55
Re: N9 won't connect to Nokia-Servers VIA WLAN
 
Thanks a lot everybody.
Tried opening port 62716 on my router, but still no way.
I was hoping PR1.3 would fix it, but it doesn't. :(
Actually, I'm right where I was before. :mad:

After I flashed PR1.3 with NSU, first disappointment came with Firefox 13 from Ovistore. It downloaded fully, but install failed. Toggled 3G, retried and there it was. Since then I didn't activate dev-mode, only installed some apps from Ovistore directly.

For now I blame my router for the WIFI-unability. Will try to get a new one from my provider.

@chemist: Feel free to merge with this one. Thanks.


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