Re: Jolla claims Tablet refunds 80% finished
 

I checked the old email account and the only Jolla mail I received was the one I found yesterday. I haven't received any other mail from them (other than software updates).

I will talk with Jolla Care then to try and clear this up, thanks :)

Re: Jolla claims Tablet refunds 80% finished
 

This is where the common misconception comes from.

Did you purchase the tablet from the Jolla's website? In that case indeed, you are entitled to a refund. I suppose there may have been a handful of devices sold that way.

If you "ordered" one from Indygogo, then you did not purchase anything. You backed a fundraising campaign with no guarantee of a product delivery or refund in case of a failed delivery, at least as far as the law is concerned. That applies to any fundraising campaign, Jolla's is no exception.

Which brings me neatly back to my previous post :D

Re: Jolla claims Tablet refunds 80% finished
 

how about take a stand on the stage, live sent to the world that “I guarantee you will get it”. What does the law say about that?

Re: Jolla claims Tablet refunds 80% finished
 

Im waiting too; also, unfortunately, I decided to use some of the refund for the Sailfish X purchase (which I have not completed yet), only to find out I cant combine the Sailfish X voucher from my tablet refund with my community developer discount. :| That's a real bummer. So I wonder how I can revert my SFX voucher.

Re: Jolla claims Tablet refunds 80% finished
 

Try to write mail to James community@jolla.com and ask him.

Re: Jolla claims Tablet refunds 80% finished
 

The thing I don't get here is that people don't seem to understand the inherent risk of crowdfunding. You're giving them that money and, while they have some obligation to do what they've said with the money, it doesn't constitute a purchase or a binding contract to deliver you a functional device. Crowdfunded projects get scrapped and people get burned all the time, it's part of the associated risk. That said, Jolla is at least attempting to make good on it. That exceeds their obligation.

Re: Jolla claims Tablet refunds 80% finished
 

Can't go anywhere on a Jolla forum without stumbling over refund related questions, so I figure it is important enough to make my first post about this great event:
-=Yes I have finally received the 2nd part as I type (from Jolla Asia).=-

Thanks Jolla, this means a week of food in these parts! :)

Re: Jolla claims Tablet refunds 80% finished
 

Fear not! It’s never too late for the first refund post.

Congrats, mate.

Re: Jolla claims Tablet refunds 80% finished
 

FWIW, I just got my second half of refund. Fair play to Jolla for refunding even though the process was flawed! Now, what to spend the money on? 😃

Re: Jolla claims Tablet refunds 80% finished
 

A beer?

https://blog.jolla.com/second_phase_refund/