Are you able to upgrade the paid software for free? When patch number is changed?
Dear community,
I am experiencing issues with the Ovi Store as it seems that nobody(?) is getting the updates for free even when they have bought and paid that application earlier. Is it really so that _all_ downloads costs money, even when those has been marked as patch updates by the publisher? If you are experiencing these issues, could you vote on the public bug @ https://harmattan-bugs.nokia.com/show_bug.cgi?id=942 Kind Regards, Juhapekka Piiroinen |
Re: Are you able to upgrade the paid software for free? When patch number is changed?
Yep. Made me pay for fmobi twice.
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Re: Are you able to upgrade the paid software for free? When patch number is changed?
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I am just so puzzled that nobody have not complain about this earlier. :/ |
Re: Are you able to upgrade the paid software for free? When patch number is changed?
I just wonder if it would work that you would get a free update if you would remove the application manually before the update..
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Re: Are you able to upgrade the paid software for free? When patch number is changed?
Ouch, this is a major issue. I'm pretty sure this used to work correctly in pr1.0 days.
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Re: Are you able to upgrade the paid software for free? When patch number is changed?
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I have published one paid application for N9 on Ovi Store and updated it a couple of times. I and some of my friends have updated the app multiple times successfully without having to pay again. Even if you remove the app completely, Ovi Store let's you download it again for free, as you have already paid it once. I have tested all this with PR1.0, PR1.1 and PR1.2 beta software, while incrementing the last two digits (minor & patch) of the version number (1.x.y). According to Ovi Store publishing guide lines, only increasing the first digit (major) of the version number forces the customers to pay again, as it is considered a completely new version of you software and you can change the price point as well then. |
Re: Are you able to upgrade the paid software for free? When patch number is changed?
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Re: Are you able to upgrade the paid software for free? When patch number is changed?
This also appears in the case when I have shared a Nokia Account between N950 and N9, if I buy an application on other one (for example N950), then I will see the "updates" on the one (for example N9) which does not have it, but in order to install it to the second one I would have to pay for the update. So all in all for it seems that the Ovi Store client on N9 does not handle those things very well.
So I would expect that every paid application which I see in Download History page would be downloadable, but at least for me this is not the case. Neither on PR1.1 or in PR1.2 Beta. I will just see that there is "Update" or I will just see the item and i can just download it as I see just "Buy". Same happens with Music Store, in which I have now bought two times the same album on same device, as the device rebooted during the download and the transfer-ui lost all the items.. but this is a different story i guess.. |
Re: Are you able to upgrade the paid software for free? When patch number is changed?
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Re: Are you able to upgrade the paid software for free? When patch number is changed?
I read somewhere that you can download an app only 5 times before you have to repay it.
I as a publisher would like that people only have to pay once, unless I explicitly want them to repay (i.e. major update). I also often publish minor updates. I will try to test it with one of my own apps. Beside of all, I suggest to post your question at http://www.developer.nokia.com/Commu...to-Nokia-Store |
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