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-   -   Looking for used Jolla phone (https://talk.maemo.org/showthread.php?t=96083)

strahl 2015-10-20 18:48

Looking for used Jolla phone
 
As I cracked my screen today by putting too much pressure on the screen, I am looking for a used Jolla instead of doing the 120€ repair via the Jolla service. Anyone having an used Jolla he wants to get rid off or know someone who doesn't use his anymore?

Cheers :) stefan

itdoesntmatt 2015-10-20 19:07

Re: Looking for used Jolla phone
 
can u confirm its about 120 eur??

shanttu 2015-10-20 21:03

Re: Looking for used Jolla phone
 
Quote:

Originally Posted by itdoesntmatt (Post 1486134)
can u confirm its about 120 eur??

Broke my screen yesterday and checked. In Finland it's 105€.

strahl 2015-10-20 21:47

Re: Looking for used Jolla phone
 
Quote:

Originally Posted by itdoesntmatt (Post 1486134)
can u confirm its about 120 eur??

I got this price only indirectly via Kari's post that "The Optima screen replacement price has been updated during the summer and costs now days 120EUR including VAT." [1]

[1] https://together.jolla.com/question/...-broken-screen

JohnHughes 2015-10-21 08:39

Re: Looking for used Jolla phone
 
Quote:

Originally Posted by strahl (Post 1486130)
I am looking for a used Jolla instead of doing the 120€ repair via the Jolla service.

They told me 105 EUR (+transport)

But they also told me they have no spare parts at the moment.

NokiaFanatic 2015-10-21 09:08

Re: Looking for used Jolla phone
 
Quote:

Originally Posted by JohnHughes (Post 1486185)
But they also told me they have no spare parts at the moment.

Surely that can't be right.

JohnHughes 2015-10-21 13:22

Re: Looking for used Jolla phone
 
Quote:

Originally Posted by NokiaFanatic (Post 1486189)
Surely that can't be right.

"Jolla (Jolla Service and Support)

Oct 15, 14:43

Hi,

thank you for writing in.

Due to unforeseen situation with spare parts at this point in time we are not able to accommodate out of warranty repair requests for screen replacement.

We are working on resolution and will get back to you once we have more information.

Sincerely,
Jolla Customer Care"

pichlo 2015-10-21 14:29

Re: Looking for used Jolla phone
 
@JohnHughes, how come no "we will close this ticket for now"?

strahl 2015-10-23 06:50

Re: Looking for used or dead Jolla phone
 
Thanks for all the infos! So apparently getting an used Jolla is anyhow the only way to get a broken screen 'repaired' at the moment it seems :(

Has anyone ever disassembled a dead Jolla to get more information on the screen /digitizer? I only found the photos showing the PCB and Chipsets....

So I'll change this thread into "looking for used or dead"... x)

JohnHughes 2015-10-23 10:40

Re: Looking for used Jolla phone
 
Quote:

Originally Posted by pichlo (Post 1486223)
@JohnHughes, how come no "we will close this ticket for now"?

No idea. I opened one ticket and they told me how much it would cost, I said OK, please let me know how to proceed and they stopped answering.

I opened a second ticket, to prod them -- they sent the reply I posted and closed the second ticket. The first one is still open.


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