It seems that it is now able to play again (I didn't change anything!). I still have a problem with my library details not being available ("Contents not available" in the artists, tracks etc.). JazzBass12, how did you clear you library. I have a lot stored in my library so I don't want to clear it but I want the n810 to re pull this. I dont want to delete it in Rhapsody. This can be done on a PC (I have had to do it before) but I am not sure how on the n810.