got my phone back from palco telecom today. despite including a thorough explanation of the problem and even supplying the url to this thread i got back a sheet of paper with "here's what you told us was wrong: none supplied" "here's what we did to fix it: connectivity - problems with short range connectivity eg bluetooth, ir, wlan, cable, video". needless to say they didnt fix the issue. "after repair, your unit passed a series of tests and an inspection to make sure everything was working normally".

im pretty sure this is the same company that fixes in warranty problems in the united states as well? this would be my third instance of supplying precise information on what the issue was and them not addressing it. i had a slide flex cable go out in warranty so i sent it in and got it back with the proximity sensor not working so i sent it back. got it back with the same problem. ended up taking it apart and after reassembling the proximity sensor ended up working correctly.

ill report back after i get a chance to speak with them.