This type of blind loyalty doesn't help progress nor does it help Nokia to see that they need to cater to customers, rather than the other way around as it appears they've understood.


THIS is what I believe to be the important dimension to the historic woes of Maemo/MeeGo and most things Nokia has touched. Nokia has made incredibly stupid decisions shortly after putting out some innovative products well ahead of everyone else and COULD have lead the pack in the current tablet/phone wars... if only they had provided openness and support to their customers and community, physical presence wherever their devices are sold and, most importantly, listened to their customers to give them what they wanted. They decided not to be competitive. It's showing, and all of their competitors are noticing and taking advantage of that opportunity. Nokia needs to go back to the winning strategies that got them where they were and that their competitors are now using to clobber Nokia down. The new CEO is an unfortunate clown. Entertaining, impotent and tragically, embarrassingly so. Until I can see a genuine attempt to reach out to the open-source community and to support customers properly (seriously--mailing your phone to get it fixed?? sometimes not even getting the same model back??), I cannot see myself purchasing any new devices from Nokia despite being "Linux based" or "open-source based."

You guys are the ones hitting the nail on the head to point out support and openness as the most important features in any brand of hardware. I'm currently using Androids to fill my needs, but (same as my opinion about Nokia before) I don't feel married to it if something better comes along. If Nokia were smarter, I would easily jump back in again--but I just can't see it with the way Nokia intends to run its coarse.