What email are you using? Addison Is it the default one that comes with the tablet? ....i am using what came on the tablet..nothing i loaded.... See if there is a file called .modest on your internal or external memory card. ...i am not sure how to find it but on my file manager all that is there is //internal memory// map and tmp folders... neither has a file called [modest]?? ... Also I notice now when I try to open a .pdf item which normally opened screen says not enough memory??? yet nothing else is open??... ...so maybe other question too is how to flush out memory?.. .. turning unit on and off does not work??... You might want to delete that and have the app make a new one for you.