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zwer's Avatar
Posts: 455 | Thanked: 782 times | Joined on Nov 2009 @ Netherlands
#486
Just got an email from Jolla:


Dear brave pioneer,


If you have already received your tracking number or the actual device, congratulations and thank you for your support!

We had lots of unexpected technical challenges in the shipping process. Some of you have not yet received your tracking number or device and for that we are truly sorry. We know you believe in us and we are working hard to meet your expectations.

Watch your email for your tracking number.

Once again, please understand how sorry we are that what we worked on for the last two years is having difficulty to get into your eager hands. You will not be disappointed when you get your Jolla!

We have focused so much on getting the product ready and in your hands that our communication towards you hasn't been enough. We learned and we will improve this in the future.

Thank you for your patience.

Sincerely,
Jolla team

If you have any more questions or concerns please contact care@jolla.com.

For more information, please see: https://jolla.zendesk.com/entries/31...-Shipping-Info
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