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Posts: 1,335 | Thanked: 3,931 times | Joined on Jul 2010 @ Brittany, France
#927
It seems Jolla just sent a wave of shipment emails to customers, got mine too (after delivery attempt :<).

The tracking number is messed up too, it seems converted to E+X number and so only the first 6 digits are right.

Just called FedEx, will try to pick the parcel up tonight. If you are in the same situation, and in France, you'd better call them because if you don't, then your parcel might not be available for pick up. They probably put parcels in a different room if customers intend to pick them up instead of waiting for a second delivery attempt. You will need the full tracking number.

You gan get the FedEx proper tracking number by tracking your parcel using the Jolla order number as described in a previous page, the FedEx tracking number will be written below the history.

Last edited by Kabouik; 2013-12-16 at 12:36.