I totally understand the point you are making, but Jolla are now *selling* a product, for real money.

The least they can do is keep their paying customers informed about the bugs they are now discovering, because quite honestly, there's an awful LOT of them.

A Bugzilla would allow customers to see that bugs are being marked as "Known, fixed in future upcoming release" or "Actually, haven't seen that one, will add it to the list". Maybe even the dreaded "By design - won't fix".

They can either relax when they know it's already fixed, or provide more information if it's not known. Or complain if it's a bad design decision.

It's very frustrating to have this device, to find all these bugs, and not know the status of these bugs. Sending an email to a blackhole is not a solution. Is someone manning the email address? Why couldn't they maintain a Bugzilla instead? It wouldn't take more than one person to respond to new bug reports.

You might come back and say "Trust in Jolla" but they're mostly ex-Nokians and sadly, we all know how that went - they talked about an open process, but never really delivered. I'm getting a bad vibe that history is repeating itself.