You're lucky to have had any communication from them AMD.
I really hope that they act upon their words in your case.


I've had a single good communication with Jolla Care last Autumn when I changed my shipping address. They came back from Jolla Care within 24 hours confirming the change had been done.

Since then there has been nothing but disappointments on my part with Jolla.
In addition to the shipping delays I've harped on about in this thread I've yet to receive ANY word back from Jolla Care regarding the overpayment I've been forced to do (question asked 19/12 by email to Jolla Care).

Whilst I now know how to handle the overpayment/VAT issue, it's ONLY because I follow this tread @ TMO.

Lack of manpower on Jollas part or not - I still feel LIKE THE LAST ONE.