I guess my first (and last) post here.
But I tend to disagree.

You want them to be silent like Apple with their 'you-hold-it-wrong-tactic'? Or like Nokia with all their obvious HW failures in lots of devices (slider N95, gps antenna N97, usb N900, ....) and denying any problems publicly?
That would be sooooo just like.

I expected different!
But I need to admit I realize they learned their business at Nokia.