As with many Windows users, I changed to Windows 10 recently. I also needed to upgrade the whatsapp version. I downloaded the file and had a hell of a time trying to get the file to my phone. The new bluetooth drivers don't connect and send files to the phone. When I plug in the phone and press mass storage option, the phone says it's in the mass storage mode. Yet, Windows explorer only gives me the option of N9/Data and nothing can be copied or transferred to that location. I can't browse the phone like a hard drive like I used to.

What's worse, is that I can't download any files on the Firefox browser installed on the phone. I tried emailing the file to myself and couldn't download the file from gmail or from the zippyfile site.

I finally used the email button and got to my gmail and downloaded that way...

How can I get mass storage to work again? I have already checked to see if I have the Nokia USB driver. I even "repaired" the installation. What gives?