There are many problems regarding Jolla and warranty repairs.
It doesn't really make sense to count anymore.
But, they are into serious trouble if someone takes these to the right legal instances. That much is for sure.
They are in trobke in so many ways the way they handle this. They are in EU and they are breaking the law/consumer rights in more ways than I care to count.

Edit: Jolla needs to read this, really.

http://europa.eu/youreurope/citizens...s/index_en.htm