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Posts: 204 | Thanked: 619 times | Joined on May 2015
#3438
Originally Posted by Bundyo View Post
Open the slider and press the plastic behind the screen on the side of the proximity sensor - it may be loose and this causes the proximity sensor to get weird. My phone is doing this - seems like a hw problem - maybe a screw is missing - so I'm opening the keyboard very carefully as spring open is dislocating that part of the back again.

This might be the issue with proximity in SFOS too.
Thank you.

I mentioned this to Chen and he has said he has never heard of this or seen it. And their support suggested to do a factory reset.
 

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