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Posts: 34 | Thanked: 116 times | Joined on Mar 2010
#52
Originally Posted by Schturman View Post
Sorry, it's not Mobile Maps 10, it's Mobile Maps 9. I know that update for application. I speak about this update, about the version 7.71.1. Why I can't install this after purchasing ?
I purchased the Benelux (Ovi Store version) for 39.99 EUR.
Hi,

we are sorry to hear you have issues installing the update.

There are two different app versions available - the Ovi Store version and the online shop version. The update you refer to is for the online shop version. Unfortunately it is not possible to apply it to Ovi Store version of the app. It is technically not possible to do so.

We work on an update for the Ovi Store version. The process takes a little more time because it is not fully under our control.

We will explain app update availability more clearly on our website.

We also aim to simplify the whole download and purchase process.

Thank you for using Mobile Maps.

Sygic Support.