Hi,

Thank you very much for making this public and helping us sort this out.

When we first signed up with VF we also had unlimited internet. Everything changed from the 1st of June though and we weren’t sure what changed, until we stumbled on similar posts like this. I looked at the VF forum and I found this official announcement from VF on this issue.

http://forum.vodafone.co.uk/forum-53...rnet-charging/

We called VF today and after about 30mins of intense negotiation we managed to double the now limited allowance to 1GB. The person we spoke to had no idea about this and we had to directly quote parts of the post mentioned above and insist that we want to keep the exact same plan as we have now, but with the 1GB allowance.

This is not great and I am disappointed that I no longer have the unlimited data plan, but it is at least better than the 500MB and we didn’t want to get into the process of canceling the contract etc.

Good luck!