Has anyone else had this issue:

A few days ago I paid for a game through ovi store. The download failed and I'm not being given the option to attempt to redownload, although they had no such problem taking my cash.

I've now e-mailed the good boys and girls at ovi/nokia 4 times in the past 5 days asking for a solution. They can't even be bothered responding.

Any suggestions on who else I can contact re this?