Thread: Documents To Go Premium Trial on Ovi store
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agogo is offline agogo
2010-07-31 , 10:20
Posts: 74 | Thanked: 25 times | Joined on Nov 2009 @ Bahrain
#134
Dataviz doesn't like non-US IPs.
Using a proxy enabled me to add the upgrade to my cart, but I get the below error message when i checkout. changed my address to my US mailbox but still no luck.
I logged in to their forums with no luck, my post is still pending approval and they don't offer any support email.
This just changed my initial impression about the company.

Our apologies, an error occurred while your order was being saved.

An error occurred while analyzing your country for compliance with US Export Laws (2). If you feel this is an error please contact DataViz.

If you need to contact DataViz, click here for information.

UPDATE:
Just managed to get it to work,
You'll need a us proxy to add the item to your cart, and then revert back to your normal proxy settings to checkout.
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Last edited by agogo; 2010-07-31 at 10:27.