Nonsense. I have a 3.5 year old M2010 and it is the best computer I have owned in a 20 year experience of computers and I am in no hurry to change it for something else. Dell's customer service is second to none, so good it became embarassing.

It is a huge organisation though so I expect personal experience to vary. Clearly you appear to have a grievance.

The Streak is made for Dell by Qisda (formerly BenQ).

If you care to read Average Joe's post you will see him say "top notch build quality to boot".
I can second that observation and if you choose to look around you will find most other Streak owners to say the same thing.