Got this email today in response to an email i sent yesterday:
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Good Afternoon Mr Foxcroft

Thanks for your email.

We will be contacting all customers regarding the Out Of Bundle Charging who are able to cancel their accounts before the close of Business today.

Customers who are unable to cancel will be notified in writing.

I'd like to thank you for your patience.

Kind Regards

Emma Timson

Emma Timson
Directors Office
E-mail: vodafonedirectorsoffice@vodafone.com
Vodafone Limited
Registered Office: Vodafone House, The Connection, Newbury, Berkshire. RG14 2FN