I FINALLY found a palm manual with copy paste instructions -- yay -- only to discover I didn't need them.

It turned out I had to install a program to register Hiarcs and it now works. When I pay for things with Paypal I have to use a different email address than usual -- Paypal has me as a public enemy because I tried to use my account when I was living in Moscow -- so I didn't see the correct instructions Hiarcs had sent me.

So, all is well!