I called today, they dont do repairs they would send it to the manufacturer for warranty repairs.

They gave me a number for a place in nyc, I called them they claim that the glass and digitizer is one piece and would cost 250 to replace ...parts would take about 3 days to get as far as the sim problem they would have to look at it. Here is their website

http://www.wirelesssolutionsny.com/

edit square trade is a better deal as long as they dont want to see the phone first ...good luck