I guess it's good that I'm not the only one with this issue. Since my original post, VISA has pulled through for me with their purchase protection plan. Even though the Nokia warranty had expired, the credit card plan extended it for another year. Thus, I got the original purchase price of the N800 credited toward the purchase of an N810!

However, the N800 is still sitting here and would be great if it could be fixed. Thanks to everyone who is trying to find a solution to this issue!
TJ