As a bank they have no business playing mafia and deciding who gets what. They are just a f*cking payment processor with an ego. If this is legal then we need some kind of "banking neutrality" rule. Call the EU, quick!

I'm no expert in banking and no expert in German bureaucracy, but I'm sure the Bankenaufsicht (www.bafin.de) would like to hear about such practices.

To those who have received a reply from Paypal: please reply back and explain it again, like in kindergarten-speak: the money is on their account but they can't touch it. That's the problem. The "dispute", if any, is not against Neo900 but against Paypal.

[EDIT] Didn't see @chainsawbike's post. Nice!