Thread: [Council] Nokia response to MyNokia subscription in PR1.2
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benny1967 is offline benny1967
2010-06-27 , 10:56
Posts: 3,790 | Thanked: 5,718 times | Joined on Mar 2006 @ Vienna, Austria
#9
Originally Posted by CommunityCouncil View Post
Nokia informs the user about this support feature and the cost of the SMS on the cover of the sales box and in the Nokia device user interface through the terms and conditions.
There's two flaws in this:

a) When I purchased my N900, I didn't see the original Nokia box. My carrier (A1 in Austria) puts devices they sell in their shops in A1-branded boxes. They all look the same, Nokia, HTC, RIM, you cannot tell from the cover. Of course such a generic box doesn't tell anything about the forced registration at a Nokia service.

b) It is not enough to inform the user. These are unusual terms and conditions that a consumer must explicitly accept. There is no place in the "Nokia device user interface" where a user could accept these terms and conditions. (Reading them doesn't mean accepting them.)
 

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