what hurts is the fact that they had in house HW and SW so much better than that terrible S60. And all that years before google and apple. Elop or no Elop wouldn't made any difference except that maybe without him they would switch to android back then but essentially they killed themselves by forcing S60 UI. Even when everybody else already moved to full touch UIs, And they had that fully functional at least 5 years before. They were always willing to risk with bizzare designs but never with new OS. And back then as the biggest company they could support niche HW. And also, back then there wasn't so many 3dr party social craps with private APIs so they had the knoledge and resources to develop all that was necessery and common for a fully functional mobile platform.