In general I try to take a quick look into ITt every day and ask people to forward valuable issues (and I ask everybody else to do the same, please) - that's also what the Bugsquad is for.
Forums (and sometimes mailing lists) are often the first entry point when somebody has an issue - whether it is a misconfiguration or a real bug. Hence I'd like to avoid "can't send mail, plz help" tickets in maemo.org Bugzilla (seen that way too often in Evolution "bug" reports in GNOME Bugzilla and end up closing as NOTABUG and asking people to use a forum instead) and encourage reporters to file real issues in maemo.org Bugzilla.
If there's any ideas to improve this (IMO forums should be a bit more chaotic than bugtrackers due to its nature), just say.