Same to me.

I'm so unhappy with the nokia care support. After 2 times of giving my device they did nothing. Third time they said that there was a file corrupted in the system (false suspicion), and that this kind of reparation isn't covered by warranty, So I had to pay 100 € to repair n900. I was not agree paying that, but they said that if I don't want to pay they'll send back the phone as I have sent. After paying THE DEVICE IS IN THE SAME STATE. I'm so sorry nokia. You re about to loose not only a customer, also a developer (I have developed support for icecast in n900, and Qice app).
Good OS but a customer service is a shame...

Also is a shame that you cannot contact the global office of nokia support. Only the local ones. And here in spain they are not doing the job...
Does anybody knows where I have to write to explain it to global nokia?