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krisse's Avatar
Posts: 1,540 | Thanked: 1,024 times | Joined on Feb 2007
Originally Posted by qgil View Post
So first you say users are not representative and then you offer yourself in a forum?
True... But I don't know where else to go.

Nokia looks for representative users where they can be found. You know, companies doing serious market research and usability tests do that.

We take with a grain of salt, just like any other singular source.
Okay, well that's good to know.

I really hope you're sitting down with some complete novices and watching very carefully where they get confused or lost. I have to do that regularly for friends and family with many different devices, it really does open your eyes to what works and what doesn't in a user interface.

Some visual concepts are grasped by most people almost immediately, and these are what a good interface is made of.