I am a US user of the N9 and not getting any help from Nokia. I recently dropped my N9 and cracked the LCD and sent it to Palco for repair. They repaired the LCD but now the phone isn't functioning properly.

Once the phone goes on standby mode, the clock displays for a second and then the screen goes completely blank. Double taps don't reactivate the phone and only the power button toggle brings it back to life or puts it in standby mode. The worst problem is that when a call comes in the phone rings however the screen does not display the call so I cannot swipe to take or leave the call.

When I make an outbound call the screen goes blank once call is established so I cannot access keypad to send dtmf selections or make conference calls. I cannot even hang up once call is established since I don't have access to the calling features on the screen.

Once I toggle the power button, I am able to access everything but above stated problems start cropping up making or receiving calls.

I have tried Restore Settings without results. Please HELP!!