Hey.

Just read another odd story of customer care caring about customers.
This and the latest store story are really a nightmare (besides all those other occurences).
Beside my own feelings I just want to get an impression about your experiences with Nokia and their care people handling your problems/concerns. This should not get into a flame war against them, but list all these stuff and the poll should show Nokia itself how they deal with their customers (or should I say former customers?).
Maybe we will see that all those odd stories are just a minority?