Good to know that Palco would still be willing to at least do out-of-warranty repairs.

I'm in a somewhat similar situation as a US owner of an N9 in need of repair. In my case, I purchased mine from Negri Electronics. I received an RMA and returned the unit to them per their instructions a few weeks ago--I will keep the board updated as to how they deal with the repair/warranty, etc, as I know several North American forum members also purchased from them.