I bought my N9 in 2013 through Amazon.com here in the US and it was working great until it fell out on my pocket and went through a pinsetter machine in the bowling alley where I work. Had to have the screen and the housing replaced. The phone works great with the exception of no wifi reception. It used to have excellent wifi reception until it was hit by several bowling balls and pins in the pinsetter. I am thinking it may hopefully be just a cracked solder joint. Because now the phone must be next to the wifi access point.