Thank you all, for your information.

I had not even heard of this Bugsquad that Quim and Andre mentioned. That's very much what I'm looking for here.

If anything, I'd like to see a pre-triage stage that starts in the Forums.

The only other thing is that I'm still not convinced we should be pointing people to the Bugzilla. Perhaps instead we should have a Bugs: wiki page for new bug posters, and send people there instead?