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Posts: 5,568 | Thanked: 17,356 times | Joined on Sep 2012 @ UK
#22
Originally Posted by vistaus View Post
Maybe according to your law, but my law says:

"In the case of dissolution of a consumer purchase due to a shortcoming in the fulfillment of the undertaking referred to in article 9 (4), the seller shall forthwith compensate all payments received from the buyer."
This is where the common misconception comes from.

Did you purchase the tablet from the Jolla's website? In that case indeed, you are entitled to a refund. I suppose there may have been a handful of devices sold that way.

If you "ordered" one from Indygogo, then you did not purchase anything. You backed a fundraising campaign with no guarantee of a product delivery or refund in case of a failed delivery, at least as far as the law is concerned. That applies to any fundraising campaign, Jolla's is no exception.

Which brings me neatly back to my previous post
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