Thread: N9 stopped syncing contacts from GMail (Mail for Exchange error)
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tamashumi is offline tamashumi
2015-08-08 , 13:42
Posts: 16 | Thanked: 3 times | Joined on Oct 2012 @ UK
#1
Hi,

Yesterday most of contacts disappeared from my N9. Those which are left are only Skype's and Facebook's. All important ones, which were kept in sync with GMail account, disappeared.

After short investigation I can see that Mail for Exchange (contacts only) sync stopped working. While syncing on the sync summary screen just in a moment when 'contacts - added' changes from 0 to 1 a message 'Sync didn't work' pops up.

In contacts app I can see '293 new contacts added', but there is much less contacts and not anyone from GMail.

In syslog while syncing I can see:

Code:
Aug  8 14:25:22 (2015) icd2 0.213.4+0m8[1293]: Duplicate filter: Do not add filter for app :1.445
Aug  8 14:25:22 (2015) as-info-ui[3196]: void SyncInfoEngine::checkSyncStarted(qulonglong)
Aug  8 14:25:22 (2015) as-info-ui[3196]: void SyncInfoEngine::syncStarted()
Aug  8 14:25:23 (2015) as-info-ui[3196]: void SyncInfoEngine::getSharedData(bool)
Aug  8 14:25:24 (2015) as-info-ui[3196]: void SyncInfoEngine::getSharedData(bool)
Aug  8 14:25:25 (2015) as-info-ui[3196]: void SyncInfoEngine::getSharedData(bool)
Aug  8 14:25:26 (2015) as-info-ui[3196]: void SyncInfoEngine::getSharedData(bool)
Aug  8 14:25:27 (2015) as-info-ui[3196]: void SyncInfoEngine::checkSyncStopped(qulonglong)
Aug  8 14:25:27 (2015) as-info-ui[3196]: void SyncInfoEngine::getSharedData(bool)
Aug  8 14:25:27 (2015) as-info-ui[3196]: void SyncFailedWidget::setData(const SyncInfoData&)  error= 4294967295
Aug  8 14:25:27 (2015) as-info-ui[3196]: SyncResultDialog::setErrorCode unxepected error code -1
Aug  8 14:25:27 (2015) as-info-ui[3196]: MScalableImage: Received request to draw pixmap of invalid size -32 x -13
Aug  8 14:25:29 (2015) icd2 0.213.4+0m8[1293]: Duplicate filter: Do not add filter for app :1.445
Could anybody please help me to troubleshoot this issue?
Otherwise the phone is pretty useless without any contacts

I guess it's time to get new phone anyway, but Jolla doesn't seem to be launching any new device unfortunately.