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pichlo's Avatar
Posts: 6,445 | Thanked: 20,981 times | Joined on Sep 2012 @ UK
#17
Please read!

This post was first written in April 2014.
As of writing this update in May 2015, the Neo900 project is 6 months late and 40% over the budget, with no end in sight. In light of that, I would not feel comfortable to offer support to any new customers.


My existing clients are not affected. I feel a moral obligation to anyone who has used my services thus far and I feel bound to them by the T&Cs outlined below.

Thanks Jörg and sorry to bother you with silly questions, but this is quite an important and risky step that I am embarking on so one can never be careful enough.

Ladies and gentlemen, a worldwide shipping is open!

I am happy to serve as a proxy for Neo900 preorders from "unsupported" countries. I do it as a service for this project (to hopefully boost the preorder numbers) and to this community. I intend to remain cash neutral, i.e. I do NOT want to make money on it, but nor do I want to lose too much. Please read the T&C below and we will take it from there.

I would also welcome if the OP updated the first post of this thread to include a link to this post.


Terms and Conditions

Please read the following carefully. I appreciate it is rather long but it is crucial that we both understand what we get ourselves into. This service is based, and depends heavily, on mutual trust. A potentially substantial amount of money is involved, as well as a significant element of risk for both parties, and I would really prefer not to proceed if either of us has even the slightest doubt about any aspect of the operation.

1. You make the first step by PM me. Requests through this thread will not be taken into account. I reserve a full right to check your details as well as details about shipping to your specific destination and veto any request. I reserve a time of 7 (seven) days for this process.

2. PayPal or international bank transfer only. Once details are clear and approved, I kindly request that you send your funds to my PayPal or bank account. Once the money is received, I will forward it immediately as a donation to the Neo900 project on your behalf.

3. I live in the UK and my finances are held in Pounds Sterling. Neo900 receives donations/preorders in Euros. Due to daily currency rate fluctuations and the time international monetary operations take, a small amount of money may be lost or gained between the time you send the money, I receive it and the Neo900 team receives it. I will provide full transparency of the cash flow but cannot be held responsible for these small losses or gains. Consequently, I kindly request that you add a 10 to 20% margin to make sure that €100 or more reaches the Neo900 team even after a double conversion.

4. Details of further payments depend on the Neo900 project (the final balance) and your country (the postage costs). I will charge only what the carrier charges me. In most cases, the carrier will be Royal Mail who provides a transparent postage cost calculator so you can easily verify the cost.

5. Finished devices will be shipped to you in the order in which I received donations from you.

6. Packages will be shipped by international tracked post. In some cases the tracking applies along the whole way, but in most cases it ends at the UK border. Sorry, there is not much I can do about it, but at least you will know that it has left the UK.

7. Delivery times depend hugely on the destination country. As an example, I know from personal experience that private shipping to Russia or parts of Moldova may take well in excess of 60 (sixty) days.

8. IMPORTANT! Customs, import tax and other issues are the recipient's responsibility. The package may be held on the entry to your country until you pay all applicable taxes and other fees. I am not a tax entity and cannot take the VAT off before shipping to non-EU countries, where local taxes may apply. That means that it is quite likely that you will end up paying much more than what you would if you were on the "supported countries" list. Please be aware of that.

9. It has been announced that the preorder window may close at some time, although it has not been announced when this would be. This offer applies only while the window is open, but I am a private entity and do not have the capacity to handle hundreds of requests so I may close the offer sooner.

Last edited by pichlo; 2015-05-06 at 16:03.
 

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