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2015-12-30
, 22:10
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Posts: 1,288 |
Thanked: 4,316 times |
Joined on Oct 2014
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#2
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Originally Posted by Feathers McGraw
Did you try another SIM card?
Hi guys,
I also posted this on TJC, please forgive me if you use both sites. I have a feeling I'm more likely to get a technical answer over here.
Anyway, my Jolla phone has suddenly stopped connecting to the mobile network (no 2g/3g/4g). Wifi and Bluetooth are fine.
Here's what I get from the journal:
Has anyone seen anything like this before? Is my SIM broken, or could this be a software problem?Code:nemo ~ $ sudo systemctl restart ofono nemo ~ $ sudo systemctl status ofono -l ofono.service - Telephony service Loaded: loaded (/lib/systemd/system/ofono.service; disabled) Active: active (running) since Wed 2015-12-30 20:28:31 GMT; 35s ago Main PID: 4594 (ofonod) CGroup: /system.slice/ofono.service └─4594 /usr/sbin/ofonod -n --nobacktrace --noplugin=he910,dun_gw_bluez5,hfp_bluez5,hfp_ag_bluez5,cdma_provision,bluez5,isimodem,n900,u8500,qmimodem,gobi,cdmamodem,isiusb,nwmodem,ztemodem,iceramodem,huaweimodem,calypsomodem,swmodem,mbmmodem,hsomodem,ifxmodem,stemodem,dunmodem,hfpmodem,speedupmodem,phonesim,telitmodem Dec 30 20:28:32 Jolla ofonod[4594]: ril_set_online: RIL_REQUEST_RADIO_POWER 1 Dec 30 20:28:32 Jolla ofonod[4594]: data reg status probed 2 Dec 30 20:28:32 Jolla ofonod[4594]: Unable to read waiting messages numbers from SIM Dec 30 20:28:32 Jolla ofonod[4594]: Unable to read mailbox identifies from SIM Dec 30 20:28:34 Jolla ofonod[4594]: Requested file structure differs from SIM: 6fb7 Dec 30 20:28:34 Jolla ofonod[4594]: voice registration changes 3 (-1) Dec 30 20:28:34 Jolla ofonod[4594]: nw select automatic Dec 30 20:28:39 Jolla ofonod[4594]: export_entries_one_storage_cb with ME failed Dec 30 20:28:42 Jolla ofonod[4594]: data reg changes 0 (2), attached 0 Dec 30 20:28:42 Jolla ofonod[4594]: voice registration changes 2 (3)
Seems there is a problems reading the SIM.
Obviously, could also be bad SIM contacts on device. Try cleansing them.
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2015-12-30
, 22:24
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Posts: 654 |
Thanked: 2,368 times |
Joined on Jul 2014
@ UK
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#3
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Originally Posted by nieldk
Thanks, I don't have another SIM to test with but I can probably get one. I'll have a play and see what happens.
Did you try another SIM card?
Seems there is a problems reading the SIM.
Obviously, could also be bad SIM contacts on device. Try cleansing them.
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2015-12-30
, 22:58
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Posts: 6,445 |
Thanked: 20,981 times |
Joined on Sep 2012
@ UK
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#4
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Originally Posted by nieldk
That would have been my first guess. Reports of bad SIM contacts started flooding the forums while the first Jolla phones were still wet from the factory.
Obviously, could also be bad SIM contacts on device.
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Русский военный корабль, иди нахуй!
Русский военный корабль, иди нахуй!
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2015-12-30
, 23:02
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Posts: 7,074 |
Thanked: 9,069 times |
Joined on Oct 2009
@ Moon! It's not the East or the West side... it's the Dark Side
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#5
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Originally Posted by Feathers McGraw
You have another phone? I doubt it's the simcard.
Thanks, I don't have another SIM to test with but I can probably get one. I'll have a play and see what happens.
Just put some paper ontop for more force and you are good to go
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Do something for the climate today! Anything!
I don't trust poeple without a Nokia n900...
Do something for the climate today! Anything!
I don't trust poeple without a Nokia n900...
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2015-12-31
, 00:12
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Posts: 654 |
Thanked: 2,368 times |
Joined on Jul 2014
@ UK
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#6
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Thanks guys
I just tried that, unfortunately it didn't work for me 
Originally Posted by Dave999
Well I have an n900, but the SIM slot is a different size and I don't think I still have the part I popped this bit out of.
You have another phone? I doubt it's the simcard.
Just put some paper ontop for more force and you are good to go
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2015-12-31
, 07:56
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Posts: 1,671 |
Thanked: 11,478 times |
Joined on Jun 2008
@ Warsaw, Poland
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#7
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Originally Posted by Feathers McGraw
Did you ever have the phone in for SIM slot repair?
Hi guys,
I also posted this on TJC, please forgive me if you use both sites. I have a feeling I'm more likely to get a technical answer over here.
Anyway, my Jolla phone has suddenly stopped connecting to the mobile network (no 2g/3g/4g). Wifi and Bluetooth are fine.
Here's what I get from the journal:
Has anyone seen anything like this before? Is my SIM broken, or could this be a software problem?Code:nemo ~ $ sudo systemctl restart ofono nemo ~ $ sudo systemctl status ofono -l ofono.service - Telephony service Loaded: loaded (/lib/systemd/system/ofono.service; disabled) Active: active (running) since Wed 2015-12-30 20:28:31 GMT; 35s ago Main PID: 4594 (ofonod) CGroup: /system.slice/ofono.service └─4594 /usr/sbin/ofonod -n --nobacktrace --noplugin=he910,dun_gw_bluez5,hfp_bluez5,hfp_ag_bluez5,cdma_provision,bluez5,isimodem,n900,u8500,qmimodem,gobi,cdmamodem,isiusb,nwmodem,ztemodem,iceramodem,huaweimodem,calypsomodem,swmodem,mbmmodem,hsomodem,ifxmodem,stemodem,dunmodem,hfpmodem,speedupmodem,phonesim,telitmodem Dec 30 20:28:32 Jolla ofonod[4594]: ril_set_online: RIL_REQUEST_RADIO_POWER 1 Dec 30 20:28:32 Jolla ofonod[4594]: data reg status probed 2 Dec 30 20:28:32 Jolla ofonod[4594]: Unable to read waiting messages numbers from SIM Dec 30 20:28:32 Jolla ofonod[4594]: Unable to read mailbox identifies from SIM Dec 30 20:28:34 Jolla ofonod[4594]: Requested file structure differs from SIM: 6fb7 Dec 30 20:28:34 Jolla ofonod[4594]: voice registration changes 3 (-1) Dec 30 20:28:34 Jolla ofonod[4594]: nw select automatic Dec 30 20:28:39 Jolla ofonod[4594]: export_entries_one_storage_cb with ME failed Dec 30 20:28:42 Jolla ofonod[4594]: data reg changes 0 (2), attached 0 Dec 30 20:28:42 Jolla ofonod[4594]: voice registration changes 2 (3)
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2015-12-31
, 12:21
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Community Council |
Posts: 4,920 |
Thanked: 12,867 times |
Joined on May 2012
@ Southerrn Finland
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#8
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Incidentally, just yesterday night I swapped my simcard off from my Jolla to my Nexus5, and when I put it back I could not get the device to recognize the sim any longer.
I first thought it was a mechanical problem and tried to twiggle the sim back and forth, to get the device to recognize it, but no avail.
I have often live-swapped simcards previously with no problems like that.
Finally I power-cycled my Jolla, and then it recognized the card with no problems.
Too bad I did not try to restart ofono before doing that, as it might have helped also.
I just wasted my uptime of 65 days for it, bummer!
I first thought it was a mechanical problem and tried to twiggle the sim back and forth, to get the device to recognize it, but no avail.
I have often live-swapped simcards previously with no problems like that.
Finally I power-cycled my Jolla, and then it recognized the card with no problems.
Too bad I did not try to restart ofono before doing that, as it might have helped also.
I just wasted my uptime of 65 days for it, bummer!
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2015-12-31
, 13:52
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Posts: 654 |
Thanked: 2,368 times |
Joined on Jul 2014
@ UK
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#9
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Originally Posted by Stskeeps
Nope.
Did you ever have the phone in for SIM slot repair?
I went into town today and got a new SIM on a different network (I was planning to switch anyway), which is now working fine.
So it really does seem to have been a problem with the SIM card, which was less than a year old!
Thanks everyone for your help and suggestions.
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2016-01-06
, 12:53
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Posts: 115 |
Thanked: 185 times |
Joined on Apr 2011
@ Spain
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#10
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Originally Posted by juiceme
Same issue here, what's exactly a "power-cycle"? A simple reboot? Doesn't work for me
Finally I power-cycled my Jolla, and then it recognized the card with no problems.
This morning, I just switched off my Jolla and removed my TOHKBD in order to extract the SDXC card. Once finished and back into my Jolla, it asked me for SIM pin, but I ended with no GSM signal.
Put the SIM into a cheap ZTE and worked fine. Back into Jolla, still nothing. WiFi is OK.
Journal log:
Code:
Requested file structure differs from SIM: 6fb7 SMS History Probe for modem: 0x1bbee00 Network time: Registered interface org-ofono.NetworkTime, path /ril_0 ril_set_online: RIL_REQUEST_RADIO_POWER 1 data reg status probed 0 Requested file structure differs from SIM: 6fb7 data reg changes 2 (0), attached 0 Unable to read mailbox dialling numbers from SIM voce registration changes 2 (-1) export_entries_one_storage_cd with ME failed
Getting a new SIM is a real pain in the *** for me and I'm starting to feel scared: I'm remembering how my N900 started to break €10 SIM cards one after another, because of a irreparable bad contact (that was the main reason I bought my first Jolla, by the way).
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| Tags |
| broken, jolla, ofono, sim card, telephony |
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All times are GMT. The time now is 18:14.
I also posted this on TJC, please forgive me if you use both sites. I have a feeling I'm more likely to get a technical answer over here.
Anyway, my Jolla phone has suddenly stopped connecting to the mobile network (no 2g/3g/4g). Wifi and Bluetooth are fine.
Here's what I get from the journal:
nemo ~ $ sudo systemctl restart ofono nemo ~ $ sudo systemctl status ofono -l ofono.service - Telephony service Loaded: loaded (/lib/systemd/system/ofono.service; disabled) Active: active (running) since Wed 2015-12-30 20:28:31 GMT; 35s ago Main PID: 4594 (ofonod) CGroup: /system.slice/ofono.service └─4594 /usr/sbin/ofonod -n --nobacktrace --noplugin=he910,dun_gw_bluez5,hfp_bluez5,hfp_ag_bluez5,cdma_provision,bluez5,isimodem,n900,u8500,qmimodem,gobi,cdmamodem,isiusb,nwmodem,ztemodem,iceramodem,huaweimodem,calypsomodem,swmodem,mbmmodem,hsomodem,ifxmodem,stemodem,dunmodem,hfpmodem,speedupmodem,phonesim,telitmodem Dec 30 20:28:32 Jolla ofonod[4594]: ril_set_online: RIL_REQUEST_RADIO_POWER 1 Dec 30 20:28:32 Jolla ofonod[4594]: data reg status probed 2 Dec 30 20:28:32 Jolla ofonod[4594]: Unable to read waiting messages numbers from SIM Dec 30 20:28:32 Jolla ofonod[4594]: Unable to read mailbox identifies from SIM Dec 30 20:28:34 Jolla ofonod[4594]: Requested file structure differs from SIM: 6fb7 Dec 30 20:28:34 Jolla ofonod[4594]: voice registration changes 3 (-1) Dec 30 20:28:34 Jolla ofonod[4594]: nw select automatic Dec 30 20:28:39 Jolla ofonod[4594]: export_entries_one_storage_cb with ME failed Dec 30 20:28:42 Jolla ofonod[4594]: data reg changes 0 (2), attached 0 Dec 30 20:28:42 Jolla ofonod[4594]: voice registration changes 2 (3)