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Posts: 1,079 | Thanked: 1,019 times | Joined on Mar 2010
#1
While browsing the web this morning (using default SF browser) my Xperia X (3.0.1.11) locked up.
The screen was completely unresponsive, so I powered down hoping a restart would fix the issue. Now the phone won't shut down completely and I'm left with a steady red LED and the "Goodbye" shutdown screen.
The phone is detected by Windows 10 when plugged in via USB and the Xperia icon appears in Devices and Printers, but I'm unable to browse files. The phone also plays the charging sound when a charger is plugged in and if I hold the power button the phone vibrates once.

Any suggestions anyone?

Thanks.
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#2
Not really an expert with Sony devices but I came across this sony support site once
https://support.sonymobile.com/globa...-on-my-device/
which may also show up within a web search
https://www.startpage.com/do/search?...&pl=ff&cat=web

Did yoi search/ask on TJC, too?
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#3
Well bugger me!!
I did try the forced shutdown a couple times, but it wouldn't have any of it.
Went back to it after seeing your reply and tried again but it worked this time.
Thanks for the reply.
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#4
Originally Posted by stickymick View Post
Well bugger me!!
I did try the forced shutdown a couple times, but it wouldn't have any of it.
Went back to it after seeing your reply and tried again but it worked this time.
Thanks for the reply.
This happens to me sometimes, gotta really force a shutdown. NB: If you know what website you were using, don't go there again, you may get a repeat of the same or at least crash browser hard enough that phone reboot is easiest way to fix it. I've actually blacklisted a few in /etc/hosts so I don't forget my lesson and try the bad site again. I know "killall -9 sailfish-browser" should work, but there are cases where it doesn't.

I would really like to see and update of the web browser or a viable, more up-to-date alternative.
 

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#5
Problem number 1 is buying any device that always shuts down with "Goodbye"
There is a great deal of finality to that one word that makes me uneasy when put in relation to mobile devices.
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#6
Originally Posted by endsormeans View Post
Problem number 1 is buying any device that always shuts down with "Goodbye"
There is a great deal of finality to that one word that makes me uneasy when put in relation to mobile devices.
That is a shortcoming in the english language.
In german we (and the Jolla devices) say "Auf Wiedersehen" which is nicely formal and perfectly translates to "See you later".

But i guess the Alligator rhyme made it informal forever in english?
If not, propose the translation officially sir.

@stickymick, you are not alone. I also had that on Xperia X and nearly gave up.
 

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#7
see you later ...is much better...
at least it would add a wryness to a good bricking
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3-nexus 5's : 1 w/ Floko Pie 9.1 (running beautifully) waiting for Stable Droid 10 rom, 1 w/ ̶Ubuntu Touch, 1 with Maru OS (intend maemo leste when ready)

1/2 - neo900 pre- "purchased" in 2013. N̶o̶w̶ ̶A̶w̶a̶i̶t̶i̶n̶g̶ ̶r̶e̶f̶u̶n̶d̶ ̶p̶r̶o̶c̶e̶s̶s̶ ̶l̶a̶s̶t̶ ̶f̶e̶w̶ ̶y̶e̶a̶r̶s̶ - neo900 start up declared officially dead -
Lost invested funds.


PIMP MY N8X0 (Idiot's Guide and a video walkthrough)http://talk.maemo.org/showthread.php?t=94294
THE LOST GRONMAYER CATALOGShttp://talk.maemo.org/showthread.php...ight=gronmayer
N8X0 VIDEO ENCODING THE EASY WAYhttp://talk.maemo.org/showthread.php...ght=mediacoder
242gb ON N800http://talk.maemo.org/showthread.php?t=90634
THE PAIN-FREE MAEMO DEVELOPMENT LIVE DISTRO-ISO FOR THE NOOB TO THE PROhttp://talk.maemo.org/showthread.php?t=95567
AFFORDABLE MASS PRODUCTION FOR MAEMO PARTShttp://talk.maemo.org/showthread.php?t=93325

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#8
Originally Posted by endsormeans View Post
see you later ...is much better...
at least it would add a wryness to a good bricking
Yes.

"Seeya" is much better than "Your Precious is now bricked - hahaha... - Goodbye!"
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#9
Originally Posted by stickymick View Post
The phone is detected by Windows 10 when plugged in via USB and the Xperia icon appears in Devices and Printers, but I'm unable to browse files. The phone also plays the charging sound when a charger is plugged in and if I hold the power button the phone vibrates once.
To force rebooting the phone:
  • unplug the phone (= this is important because on Xepria, the button presses have completely different meaning when the USB cable is plugged in. Remember back when you flashed it ?)
  • Hold the power button and the volume up button
  • Wait until the phone vibrates (a few seconds, on my X it's about 2-3 sec, on some other Xperia models it might be longer like 8-10 sec)
  • Now you can release the buttons
  • The boot loader should display the usual "Warning: the phone has been unlocked", and the kernel should display the usual "Sony" logo while booting.
  • Now you can plug the phone back in

If that doesn't work, you should try booting into recovery mode:
Then from the recovery mode, you can telnet into the smartphone, try to copy any precious data onto the sd-card, and attempt to repair any corrupted/damaged filesystem.
Or straight recover/reflash the phone (hint: you have clean new partition stored in /fimage that you can use to rewrite the corrupted one).

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Last edited by DrYak; 2019-03-05 at 11:05.
 

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stickymick's Avatar
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#10
Originally Posted by robthebold View Post
If you know what website you were using, don't go there again, you may get a repeat of the same or at least crash browser hard enough that phone reboot is easiest way to fix it. I've actually blacklisted a few in /etc/hosts so I don't forget my lesson and try the bad site again.
If I remember rightly it was Softonic or one of the cnet sites. Had issues with them before on PC, where they use their own custom wrappers to bundle other useless junk with the original download and you don't get a say in the installation of the junk.
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