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Posts: 93 | Thanked: 43 times | Joined on Aug 2012
#921
Originally Posted by ejjoman View Post
According to FedEx tracking my Jolla has arrived @ 11:06 at home in Germany

Order number: #200000720
BTW - your order id is not your shipment id see below from Jolla shipping email:
Your Shipment #200000581 for Order #200001080
 
Posts: 114 | Thanked: 409 times | Joined on Jun 2011 @ Germany
#922
Originally Posted by kpblxa View Post
BTW - your order id is not your shipment id see below from Jolla shipping email:
I searched by reference number.
 
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Posts: 887 | Thanked: 2,444 times | Joined on Jun 2011
#923
OMG

Just received tracking number!!!
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#924
Thanks to the fedex tracking reference I can now see it was delivered to a house other than the one the driver told me it had been on the phone.

I hope I can get it from that neighbour as they're complete twunts.
 

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#925
Hmm got my tracking number, but it seems like my package is being delivered to a address that I changed with Jolla via email.

That's no good.
 
Posts: 73 | Thanked: 35 times | Joined on Jun 2013
#926
i though OH stood for Other Half, not Other House!

nightmare, hope you retrieve it from the neighborly twunts

Originally Posted by aegis View Post
Thanks to the fedex tracking reference I can now see it was delivered to a house other than the one the driver told me it had been on the phone.

I hope I can get it from that neighbour as they're complete twunts.
 

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#927
It seems Jolla just sent a wave of shipment emails to customers, got mine too (after delivery attempt :<).

The tracking number is messed up too, it seems converted to E+X number and so only the first 6 digits are right.

Just called FedEx, will try to pick the parcel up tonight. If you are in the same situation, and in France, you'd better call them because if you don't, then your parcel might not be available for pick up. They probably put parcels in a different room if customers intend to pick them up instead of waiting for a second delivery attempt. You will need the full tracking number.

You gan get the FedEx proper tracking number by tracking your parcel using the Jolla order number as described in a previous page, the FedEx tracking number will be written below the history.

Last edited by Kabouik; 2013-12-16 at 12:36.
 
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Posts: 36 | Thanked: 57 times | Joined on Jun 2012
#928
And I got the shipment email - and a hilarious WTF on the tracking number:

JollaFedex 7.97392E+11
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#929
Originally Posted by aegis View Post
can now see it was delivered to a house other than the one the driver told me it had been on the phone.
I wish FedEx had delivered to one of my neighbours, instead of taking the shipment straight back to the depot.
 
Posts: 34 | Thanked: 16 times | Joined on Jul 2012 @ UK/Greece
#930
I have also just received the email with the tracking info, around 4hrs after delivery. Checked the Jolla store and my order has now updated to shipped.
 
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