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2019-11-14
, 19:26
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Posts: 38 |
Thanked: 57 times |
Joined on Nov 2014
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#2733
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Originally Posted by Maemish
Maybe a competition who will be the first to post a hands on picture wih the device?
+1 for this,
even if i will not be through the first ones, this would be great.
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2019-11-14
, 19:29
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Posts: 38 |
Thanked: 57 times |
Joined on Nov 2014
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#2734
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Originally Posted by Bundyo
So, not all Moto Mod backers will get it with the first batch?
I also think so, as a backer of the moto mod, but didn't use the voucher for pre order.
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2019-11-14
, 21:41
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Posts: 4,708 |
Thanked: 4,649 times |
Joined on Oct 2007
@ Bulgaria
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#2735
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Well, I've used it, but I'm in the same shoes anyway. 
__________________
Technically, there are three determinate states the cat could be in: Alive, Dead, and Bloody Furious.
Technically, there are three determinate states the cat could be in: Alive, Dead, and Bloody Furious.
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2019-11-15
, 06:26
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Posts: 256 |
Thanked: 939 times |
Joined on Jun 2014
@ Finland
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#2736
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From Fxtec forum speculation thread:
https://community.fxtec.com/topic/24...#comment-33710
Hello Liangchen here.
We have been pushing for the delivery and shipping confirmation from our EU fulfilment centre since yesterday.
We didn't want to find excuses, but please bear in mind that it's not us who does the shipping, but our partners.
What Erik wrote is what we thought, hoped, pushed. But there are certain things out of our expectation, like sometimes some extra documents required from factory and due to time difference it often became a day delay.
It is the first complete shipping for us and our partners along the whole logistics chain, it's the first time everyone is working together, so appreciate your understanding and forgiveness for some tiny delays and mistakes that could happen.
What we can solidly promise is the first stock in EU is indeed under process and should go out anytime under the next 24 hours. We will continue pushing our delivery carriers and share the tracking ASAP.
The next batch is also planned and we will implement what we learned from the shipping this time and improve the delivery time.
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2019-11-15
, 09:27
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Posts: 1,195 |
Thanked: 2,708 times |
Joined on Jan 2010
@ Hanoi
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#2737
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Originally Posted by Koiruus
Sounds a bit deja vu (Jolla).
From Fxtec forum speculation thread:
https://community.fxtec.com/topic/24...#comment-33710
Why do they not declare "devices ready for shipping" only when the whole import from China based factory, the overseas & local customs, international shipping docs, import certificates, ...etc...etc.. are way behind them and they are in fact capable to at least partially ship to an amount of end users located in the same custom's zone?
People with so little understanding of international logistics / customer communication are to know in my place what I'd desire in a smart phone?
Maybe, they must be good in something..right
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2019-11-15
, 09:39
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Posts: 73 |
Thanked: 228 times |
Joined on Oct 2019
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#2738
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Originally Posted by ste-phan
I'm guessing 2 reasons. 1, when they announced the 29 October shipment date they expected to be further along in the process, possibly already at the local logistics partners ready to ship out with a tracking code. Remember that they announced that date relatively early, about a month or so before. Seems there were plenty of small mistakes from a lot of parties here, from people not supplying all documents (or people not requesting all the needed documents) to weekends apparently being a problem even though that should've been known beforehand, to customs being annoying as always.
Sounds a bit deja vu (Jolla).
Why do they not declare "devices ready for shipping" only when the whole import from China based factory, the overseas & local customs, international shipping docs, import certificates, ...etc...etc.. are way behind them and they are in fact capable to at least partially ship to an amount of end users located in the same custom's zone?
People with so little understanding of international logistics / customer communication are to know in my place what I'd desire in a smart phone?
Maybe, they must be good in something..right
And because they fully expected to ship on the 29th, they also wanted to satisfy users at the time because plenty were "demanding" a hard ship date.
2, when they realized they wouldn't be able to ship with tracking codes on the 29th, they shifted wording to be "from factory", which is technically still correct. They also kept stringing people along by saying saying the actual shipment was only a couple of days away. These smaller delays are way more digestible, and would keep people decently happy while still being the same actual delay in the end.
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2019-11-15
, 09:44
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Posts: 79 |
Thanked: 332 times |
Joined on Jul 2011
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#2739
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Originally Posted by ste-phan
I think it is much better if they share these information.
Sounds a bit deja vu (Jolla).
Why do they not declare "devices ready for shipping" only when the whole import from China based factory, the overseas & local customs, international shipping docs, import certificates, ...etc...etc.. are way behind them and they are in fact capable to at least partially ship to an amount of end users located in the same custom's zone?
People with so little understanding of international logistics / customer communication are to know in my place what I'd desire in a smart phone?
Maybe, they must be good in something..right
You are right that a lot of people don't know how these processes are going but an update may contain some additional information / disclaimer for them like general availability is unknown as shipping time is not determinable at this state and maybe some stations of the flow of the known states could be ticked / unticked (like sent on... arrived at China Customs on... left China Customs on... arrived at recipient country on... being at Customs in recipient country... left Customs... arrived at forwarding centre... sent to local user).
However, there are people who understand and appreciate these information...
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2019-11-15
, 12:35
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Community Council |
Posts: 1,669 |
Thanked: 10,225 times |
Joined on Nov 2014
@ Lower Rhine
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#2740
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Got a UPS Tracking number 10 minutes ago 
__________________
Watch our weird watchfaces for mighty AsteroidOS
Performance comparison Video Sailfish 2.0 vs 1.1.9 vs 1.1.7
[MC eV] Maemo Community eV membership application please concider to join!
Watch our weird watchfaces for mighty AsteroidOS
Performance comparison Video Sailfish 2.0 vs 1.1.9 vs 1.1.7
[MC eV] Maemo Community eV membership application please concider to join!
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Technically, there are three determinate states the cat could be in: Alive, Dead, and Bloody Furious.