Jolla Tablet Refunds (latest developments) - Page 410 - maemo.org

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mscion	2016-01-26 , 19:55
Posts: 1,873 \| Thanked: 4,529 times \| Joined on Mar 2010 @ North Potomac MD	#4091

Originally Posted by gerbick

Hello people. How are you today?

Couldn't be better! And you?

	endsormeans	2016-01-26 , 20:06
	Posts: 3,139 \| Thanked: 8,156 times \| Joined on Feb 2013 @ From my Gabriola Island hermitage, near the Edge of the World	#4092

I heard Lastu will be collaborating with a new company...called "PayMe"...
"U" is now working with "Me"..
and will be communicating with Jolla in a new and exciting way...
Here is a leaked correspondence from the two to Jolla..

I hear they are going to be using the new "Bricku" (buy now Lastu seems to be buying up many for themselves...)
along with their new product lines in conjunction with upcoming Jolla talks..

the Batu...

and

the Boomu

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	ZogG	2016-01-26 , 20:12
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Originally Posted by JulmaHerra

Making hasty decision with worst possible outcome (ie. resulting in not being able to compensate anyone in any way) just to please Mr. ZogG would hardly be an improvement.

They have made a decision, but until everything is worked out it should not be communicated as it would do nothing but harm - they already made a mistake to say they have an "agreement" before it's all ironed out. If it takes time and if you cannot hurry it, your only option is to postpone. Or simply drop the ball, say f*** it, spin down operations and go fishing.

Dialog does not mean that community calls the shots for company. Sorry to hurt your feelings about the importance of the community, but that's how life is.

Of course it would be better to simply say "no" than leave it hanging.

Btw. how many of these you have attended?

No. People in general don't understand failure, and they don't understand the effects of failure when there is anything personal at stake. If failure affects them somehow it's usually torches and pitchforks kind of ordeal.

As we know, the most important thing in life is to find the one to blame.

It's because failure is deemed to be a shame in itself. No matter how it's sugar coated.

Interesting that you have info that they made decision. But if they made it why did not they share?
And what should be done if there is no option? You are telling that they can't please everyone but at the same time you are telling that they want not to hurry and please everyone, which is mixed message from you :P

I would not give you my life experience when communication resolved a lot of problems and misunderstandings, but I would to point out that there are zillions of examples when companies failed to deliver or failed in product but did not get s**stroms because they communicated this thru. And I'm by sh***storms I do not mean few grumpy people telling "bad" thigns about company, but as in this situation when a even hardcore Jolla fans that were protecting them suddenly starting to question themselves if it's right thing to do.
The time and excuses were acceptable maybe 3-5 months ago, we are passed it. They can't wait forever. Or would it be acceptable by you to get answer in next 2 years? Because this "soon" is always at least few months and after it we get another "soon". What is the reason to postpone it - they failed and there is no winning option here for them. They can't deliver tablets in near future, they can't refund - just tell me what's the point to wait? Would time resolve the issue?

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JulmaHerra	2016-01-26 , 21:06
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Originally Posted by ZogG

Interesting that you have info that they made decision. But if they made it why did not they share? And what should be done if there is no option? You are telling that they can't please everyone but at the same time you are telling that they want not to hurry and please everyone, which is mixed message from you :P

Um... they made a decision that not everybody will get their tablets and they will offer something to compensate it (or they were forced to make such decision, that's the part we don't know for sure). Also they said that "Now we finally have a resolution agreed and we're now preparing the practicalities and the communication. An update should be out in a few days (next week)", but last week they said there are still some practicalities to sort out, which IMO is stupid - even if there is a basic agreement, it should be a secret until every detail is ironed out. It's mixed because not everything is complete and yet something was leaked out before everything is finalized. Which understandably creates confusion and frustration.

Or would it be acceptable by you to get answer in next 2 years?

No. My current phone won't last that long, I'll be replacing it during this year. I haven't yet decided which way to go. Neither does Jolla survive that long if they cannot resolve the tabletgate in one way or another.

Because this "soon" is always at least few months and after it we get another "soon". What is the reason to postpone it - they failed and there is no winning option here for them. They can't deliver tablets in near future, they can't refund - just tell me what's the point to wait? Would time resolve the issue?

Time won't resolve it. If they think they will have some resolution in next month that does not include the option of not offering anything to anyone, they should take the chance. If they don't, the company is as good as dead. And as in every other aspect of life, survival is always a priority, be it ugly or not. But to tease that you have a solution when you in reality don't yet have it all ready is plain stupid.

The Wizard of Huz	2016-01-26 , 21:09
Posts: 347 \| Thanked: 441 times \| Joined on Dec 2010	#4095

Originally Posted by endsormeans

...
along with their new product lines in conjunction with upcoming Jolla talks..

http://s26.postimg.org/4l9l1asyh/201...6_10_21_15.jpg

the Batu...

Hmmm, Batu...Batu...reminds me of Batou.

A much more impressive and effective "weapon" I might add.

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	peterleinchen	2016-01-26 , 21:12
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Unfortunately 'Jolla' does not want to listen ...

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	ZogG	2016-01-26 , 21:16
	Posts: 1,389 \| Thanked: 1,857 times \| Joined on Feb 2010 @ Israel	#4097

Originally Posted by JulmaHerra

Um... they made a decision that not everybody will get their tablets and they will offer something to compensate it (or they were forced to make such decision, that's the part we don't know for sure). Also they said that "Now we finally have a resolution agreed and we're now preparing the practicalities and the communication. An update should be out in a few days (next week)", but last week they said there are still some practicalities to sort out, which IMO is stupid - even if there is a basic agreement, it should be a secret until every detail is ironed out. It's mixed because not everything is complete and yet something was leaked out before everything is finalized. Which understandably creates confusion and frustration.

No. My current phone won't last that long, I'll be replacing it during this year. I haven't yet decided which way to go. Neither does Jolla survive that long if they cannot resolve the tabletgate in one way or another.

Time won't resolve it. If they think they will have some resolution in next month that does not include the option of not offering anything to anyone, they should take the chance. If they don't, the company is as good as dead. And as in every other aspect of life, survival is always a priority, be it ugly or not. But to tease that you have a solution when you in reality don't yet have it all ready is plain stupid.

I agree with all your words. But...
That it's not the first time they had information but they decided not to share it (despite promising to share before they knew all details by themselves - e.g. sim card slot hw problems) or when they had information but they decide to "lie" about it by misinformation - e.g. display problems with "we just want to give you better quality display". (those just few examples)
And those exactly the problematic things I'm talking about again and again. And I'm not loud from first day, I'm just getting louder everytime they "pull the Jolla" on us and this pattern got me to be so as they are keeping to do the same thing over and over.

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JulmaHerra	2016-01-26 , 21:23
Posts: 285 \| Thanked: 1,900 times \| Joined on Feb 2010	#4098

On Sim-card hw I can agree, though I don't know how detailed technical description of the problem would have helped anyone. On display, they did tell why the screen was replaced twice (first to get better quality and high resolution, second to solve the quality problems encountered in mass production which led to PCB changes etc). After that came the financial problems that escalated radically when the financing round was delayed. I know you will be loud and don't even want to think how loud you will be a year from now if Jolla survives that long... :P

	Copernicus	2016-01-26 , 21:55
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Originally Posted by The Wizard of Huz

Hmmm, Batu...Batu...reminds me of Batou.

A much more impressive and effective "weapon" I might add.

Also of note, Batu Khan, one of the many powerful leaders of the Mongols.

	endsormeans	2016-01-26 , 21:57
	Posts: 3,139 \| Thanked: 8,156 times \| Joined on Feb 2013 @ From my Gabriola Island hermitage, near the Edge of the World	#4100