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Poll: Have you had charging or USB problems with your N900
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Have you had charging or USB problems with your N900

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scouse_paul is offline scouse_paul
2010-08-13 , 10:35
Posts: 1 | Thanked: 0 times | Joined on Aug 2010
#1611
Hi all first post for me venting my sadness and anger at nokia. Had phone 3 months, love it like it was my offspring. inevitably the charging became errartic to the point of no charge at all. Quick visit to carphone warehouse, 2 weeks later, repaired phone...wahoooo i thought, 30 secs of charging and transferring my backup resulted in no orange charging light.....tried 3 chargers, usb then car charger...the whole socket came out of the phone...so during repair they managed to weaken this part even more...i rely on this phone so much for many things, am gutted....so another visit to carphone today.. but i ask u all, what do nokia do with a detached socket? another botched repair or a new phone? wife has same socket on her blackberry, no problems for her.

I read guys talk about batch number, does this make a difference? what are the bad 1s, how do i check?

thx in advance
 
Rob1n is offline Rob1n
2010-08-13 , 10:45
Posts: 3,617 | Thanked: 2,412 times | Joined on Nov 2009 @ Cambridge, UK
#1612
Originally Posted by scouse_paul View Post
Hi all first post for me venting my sadness and anger at nokia. Had phone 3 months, love it like it was my offspring. inevitably the charging became errartic to the point of no charge at all. Quick visit to carphone warehouse, 2 weeks later, repaired phone...wahoooo i thought, 30 secs of charging and transferring my backup resulted in no orange charging light.....tried 3 chargers, usb then car charger...the whole socket came out of the phone...so during repair they managed to weaken this part even more...i rely on this phone so much for many things, am gutted....so another visit to carphone today.. but i ask u all, what do nokia do with a detached socket? another botched repair or a new phone? wife has same socket on her blackberry, no problems for her.

I read guys talk about batch number, does this make a difference? what are the bad 1s, how do i check?

thx in advance
If the socket's detached then it'll be either a new system board or (more likely) a replacement (probably reconditioned/repaired, not new) phone.

I don't think anyone's pinned down what batch numbers are faulty (or even if it's limited to certain batches).
 
thesh0rty is offline thesh0rty
2010-08-13 , 11:46
Posts: 11 | Thanked: 3 times | Joined on Aug 2010
#1613
Originally Posted by Rob1n View Post
If the socket's detached then it'll be either a new system board or (more likely) a replacement (probably reconditioned/repaired, not new) phone.

I don't think anyone's pinned down what batch numbers are faulty (or even if it's limited to certain batches).
I was curious about that myself. Also curious to know if I will get an unlocked version or how do I ensure I do. That is a must have because of my travels.
 
Rob1n is offline Rob1n
2010-08-13 , 13:27
Posts: 3,617 | Thanked: 2,412 times | Joined on Nov 2009 @ Cambridge, UK
#1614
Originally Posted by thesh0rty View Post
I was curious about that myself. Also curious to know if I will get an unlocked version or how do I ensure I do. That is a must have because of my travels.
I'm not aware of any locked versions at all. There's a button in the control panel for entering the operator lock code, but I've not heard of anyone who's actually had a locked phone.
 
dbrodie is offline dbrodie
2010-08-14 , 20:34
Posts: 163 | Thanked: 96 times | Joined on Feb 2010 @ Israel
#1615
So I called them up and they said that they'll repair it, but I didn't understand if they will cover it under warranty. Also I didn't seem to need to fight with them like some people said they did. Was it too easy or is this standard?
 
harp is offline harp
2010-08-15 , 02:08
Posts: 176 | Thanked: 149 times | Joined on Dec 2009
#1616
Well add my name to the list. It only charges in certain positions. Have a 1 year guarantee so lets see how it goes.
 
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Texrat is offline Texrat
2010-08-18 , 06:53
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#1617
I have a dialog going with Nokia over unresolved Care issues for detached N900 microUSB ports. For those who either encountered unreasonable difficulty getting proper service, or had no success at all, please provide the following:

- mode of failure
- country of purchase
- months of use
- did you file off male connector prongs?
- Care center(s) involved
- details of Care experience (include if satisfaction survey was sent to you, etc)

Please limit responses to objective descriptions to make reporting easier.

Thank you! I will report back any progress.
__________________
Nokia Developer Champion
Different <> Wrong | Listen - Judgment = Progress | People + Trust = Success
My personal site: http://texrat.net
Last edited by Texrat; 2010-08-19 at 16:47.
 

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harp is offline harp
2010-08-18 , 10:51
Posts: 176 | Thanked: 149 times | Joined on Dec 2009
#1618
USB port loose and not charging
New Zealand
Contacted the shop I got it from, and they said that Nokia say it's user error.
Nokia Care NZ
People were nice enough but said they wouldn't be able to get the part into the country, which is sort of weird because the part should be the same as all their other microusb connectors used in 5800s etc.
 

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jalyst is offline jalyst
2010-08-18 , 15:02
Moderator | Posts: 5,320 | Thanked: 4,464 times | Joined on Oct 2009
#1619
Sorry this is way OT...
But how the frack does one edit their thread subscriptions in this forum between: no email, instant, daily, weekly, & delete?

The "view subscriptions" section has no way to select individual threads so that you can do this!
http://talk.maemo.org/subscription.p...ewsubscription
Grrr, so annoying.....
 
Rob1n is offline Rob1n
2010-08-18 , 15:58
Posts: 3,617 | Thanked: 2,412 times | Joined on Nov 2009 @ Cambridge, UK
#1620
Originally Posted by jalyst View Post
Sorry this is way OT...
But how the frack does one edit their thread subscriptions in this forum between: no email, instant, daily, weekly, & delete?

The "view subscriptions" section has no way to select individual threads so that you can do this!
http://talk.maemo.org/subscription.p...ewsubscription
Grrr, so annoying.....
On the left of that page is a link to "Edit Forum Subscriptions".
 
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Tags
bad design, broken, charging, failure, hardware, loose, microusb, microusb port, n900, nokia, part, port, repair, return, surface mount, usb, usb port, warranty

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